Graduate Service Centre Analyst

Solirius Consulting; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A technology consultancy in Greater London is seeking a Service Centre Analyst to enhance technical and consultancy skills while delivering high-quality service management solutions. Ideal candidates will have a scientific or technical degree and some experience in software engineering, particularly with languages like Python and Java. The role offers a competitive salary, bonus scheme, and development training opportunities, promoting a culture of learning and diversity.

Benefits

Competitive Salary

Bonus Scheme

Private Healthcare Insurance

25 Days Annual Leave + Bank Holidays

Up to 10 days allocated for development training per year

Enhanced Parental Leave

Paid Fertility Leave (5 Days)

Statutory & Contributory Pension

EAP with Help@Hand

Gym Membership Benefits

Flexible Working

Annual Away Days/Company Socials

Qualifications

• Some experience in software engineering using mainstream languages.
• Willingness to continually learn and develop skills.
• Understanding of the software development lifecycle is desirable.

Responsibilities

• Join as a Service Centre Analyst, working with various practices.
• Deliver high-quality service management solutions.
• Involve in back-end and front-end development, quality assurance, and DevOps.

Skills

Software engineering

Python

Java

SQL

PowerBI

Communication skills

Problem-solving

Education

Scientific or technical degree

Job description

About Us:

Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real world problems and allow our clients to respond to an ever-changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses in order to provide a bespoke service, allowing us to truly understand our clients’ needs.

It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 300 consultants working with a variety of key clients from both the public and private sectors such as the Ministry of Justice, Department for Education, FCDOS, UEFA, International Olympic Committee and Mercedes Benz; with plans to increase our client base further in the near future.

We operate as a flat organisation and believe in trusting and supporting our team to operate independently. We pride ourselves on being specialists at what we do, making the most of our consultants’ expertise in their fields in order to provide a best-in-class service to our clients. All our consultants have the opportunity to work on a range of different projects, providing a broad range of knowledge on which to develop their careers and progress in the direction they choose.

The Role:

Based in our Service Centre, you will join as a Service Centre Analyst, working with consultants across our various practices. You will have the opportunity to work across multiple competencies, allowing you to develop your technical and consultancy skills and gain hands‑on industry experience. This is the ideal opportunity for you to showcase your skills and abilities.

The Service Centre is designed to deliver high quality service management solutions. You will be interested and prepared to learn and develop your skills in a variety of technology roles during your placement, including back‑end development, front‑end development, quality assurance, DevOps, incident and change management.

Candidates should be open to working in different locations for different clients. Although most of our work is in London, candidates should be happy to travel as client needs dictate.

Requirements:

• Scientific or technical degree, or a relevant professional qualification, or equivalent experience
• Some experience in software engineering using mainstream languages such as Python, Java or .Net (with related technologies)
• Some experience with SQL, PowerBI would be beneficial
• Show aptitude and an interest to get involved in a variety of problem solving activities as well as technologies covering varying roles
• Willingness to continually learn
• Have excellent communication skills, both written and spoken word with an ability to successfully engage with team members and clients
• Display some understanding of the software development lifecycle, including Agile methodologies (desirable though not essential)
• Other, broader business experience (desirable, but not essential)
• Other science/technology experience (desirable but not essential)

Equality & Diversity:

Solirius Consulting is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics.

Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.

• Competitive Salary
• Bonus Scheme
• Private Healthcare Insurance
• 25 Days Annual Leave + Bank Holidays
• Up to 10 days allocated for development training per year
• Enhanced Parental Leave
• Paid Fertility Leave (5 Days)
• Statutory & Contributory Pension
• EAP with Help@Hand
• Gym Membership Benefits
• Flexible Working
• Annual Away Days/Company Socials