GP Receptionist & Administrator

Knightsbridge Medical Centre; City Of London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A medical practice in the City of London is seeking a part-time receptionist to join their friendly team. The ideal candidate should be enthusiastic and experienced in dealing with the public professionally. Responsibilities include greeting patients, managing enquiries, and maintaining records. The role requires morning availability and experience with IT systems, particularly the SystemOne Clinical system.

Qualifications

• Experience of working in a reception team.
• Residence within 6 miles of the practice.
• Experience of working in the NHS.

Responsibilities

• Provide an efficient reception service, greeting patients and assisting them with appointments.
• Manage all general enquiries, call handling and message taking.
• Maintain accurate patient records, correspondence and documents.

Skills

Professional telephone manner

Confidence with IT systems

Experience with the general public

Ability to work mornings

Tools

SystemOne Clinical system

Job description

Knightsbridge Medical Centre are looking for a part-time receptionist to join our friendly team. You must be enthusiastic, used to working in a high‑pressured environment and confident in dealing with members of the public in a professional manner.

Main duties of the job

• Greeting patients at the desk
• Answering the telephone in a professional tone and manner
• Processing prescriptions and blood test forms
• Dealing with patient enquiries
• Scanning and processing documents

About us

The practice is based in Knightsbridge and has 15,000 patients. We are a training practice and our team consists of:

• 2 partners
• 6 long‑term locums
• 1 practice manager
• 1 deputy manager
• 4 administrators
• 1 HCA

Contact details

Telephone No: 020 3961 5260

Job responsibilities

• Provide an efficient reception service, greeting patients and assisting them with appointments.
• Manage all general enquiries, call handling and message taking.
• Enter patient information and home‑visit requests into the computer system.
• Maintain accurate patient records, correspondence and documents.
• Ensure consulting areas are ready for patient use and that waste is collected correctly.
• Assist with opening and closing surgery, including computer and equipment checks.
• Support visiting staff and attend practice meetings and away days.
• Perform any other duties as requested by the Partners or Practice Manager.

Qualifications

• Experience of working in a reception team.
• Experience of working with the general public.
• Professional telephone manner.
• Confidence with IT systems.
• Residence within 6 miles of the practice.
• Ability to work mornings 8 am – 2 pm and occasional closing at 18.30.
• Experience of working in the NHS.
• Experience of working with the SystemOne Clinical system.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.