GP Practice Data Administrator

Cromer Group Practice; Cromer; On-site; GBP 25,000 - 30,000; Full time

Job summary

A local GP practice in Cromer is seeking a highly organised Data Administrator to manage patient data and support clinical teams. The ideal candidate will prepare referrals, apply clinical codes, handle information requests, and assist patients in accessing NHS services. Previous experience in a healthcare setting and proficiency with systems like SystmOne are essential. Join a progressive team delivering high-quality patient care in a supportive environment.

Benefits

Onsite parking

Supportive team environment

Qualifications

• Previous experience in a GP practice or healthcare setting.
• Proficiency in SystmOne and NHS e-Referral Service (eRS).
• Strong Microsoft Office skills (Teams, Excel, Word, Outlook).
• Understanding of Quality and Outcomes Framework and its impact on patient care.
• Familiarity with medical terminology and coding standards (Read/SNOMED).
• Awareness of NHS digital initiatives and tools, including the NHS App.
• High attention to detail and commitment to maintaining accurate records.
• Ability to manage own workload, prioritise tasks, and meet deadlines under pressure.
• Excellent verbal and written communication skills.

Responsibilities

• Prepare and process patient referrals accurately using NHS e-Referral Service.
• Apply correct clinical codes to patient records in line with practice and NHS standards.
• Maintain and update patient records securely and accurately within clinical systems.
• Handle patient information requests in compliance with GDPR and confidentiality guidelines.
• Use reporting tools to identify and manage patients with specific conditions.
• Assist patients in accessing NHS services and digital tools, including the NHS App.
• Ensure data integrity and compliance with NHS data standards.

Skills

Self-motivated

Problem-solving skills

Organisational skills

Communication skills

Tools

SystmOne

NHS e-Referral Service

Microsoft Office

Job description

We are seeking a highly organised and detail-oriented Data Administrator to join our GP Practice team. This role is pivotal in ensuring accurate and efficient management of patient data and supporting clinical teams with patient care. The successful candidate will play a key role in preparing referrals, clinical coding, managing patient information requests, using reporting systems to monitor and manage patients with long-term conditions, and speaking to patients to help them access NHS services and digital tools such as the NHS App.

Main duties of the job

Referral Management: Prepare and process patient referrals accurately using NHS e-Referral Service (eRS).

Clinical Coding: Apply correct clinical codes to patient records in line with practice and NHS standards.

Data Management: Maintain and update patient records securely and accurately within clinical systems.

Information Requests: Handle patient information requests (Subject Access Requests, insurance reports, etc.) in compliance with GDPR and confidentiality guidelines.

Reporting & Analytics: Use reporting tools to identify and manage patients with specific conditions, supporting proactive care.

Patient Support: Speak to patients and assist them in accessing NHS services and digital tools, including the NHS App.

Quality Assurance: Ensure data integrity and compliance with NHS data standards and practice policies.

About us

Join a progressive, modern GP practice committed to delivering high-quality patient care through innovation and digital transformation. You'll work with a dynamic, supportive team in a friendly environment located close to the town and the beach, with onsite parking available for your convenience.

Person Specification

• Self‑motivated and proactive.
• Flexible and adaptable to changing priorities.
• Strong problem‑solving skills and ability to work independently.

Experience and Skills

• Previous experience in a GP practice or healthcare setting.
• Clinical Systems Experience: Proficiency in SystmOne and NHS e-Referral Service (eRS).
• Digital Skills: Strong Microsoft Office skills (Teams, Excel, Word, Outlook) and ability to learn new systems quickly.
• Knowledge of QOF: Understanding of Quality and Outcomes Framework and its impact on patient care.
• Clinical Terminology: Familiarity with medical terminology and coding standards (Read/SNOMED).
• Digital Transformation Awareness: Understanding of NHS digital initiatives and tools, including the NHS App.
• Data Accuracy: High attention to detail and commitment to maintaining accurate records.
• Organisational Skills: Ability to manage own workload, prioritise tasks, and meet deadlines under pressure.
• Communication: Excellent verbal and written communication skills for liaising with patients and healthcare professionals.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.