GP IT Service Desk Operator | Bolton NHS Foundation Trust

Bolton NHS Foundation Trust; Bolton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare organization is looking for an IT Service Desk Technician based in Bolton. This role is ideal for someone enthusiastic about IT and customer service, responsible for aiding GPs and CCGs with IT issues. You will be expected to offer excellent customer service while ensuring first time fixes. This is a great opportunity to start your IT career in a supportive environment.

Qualifications

• Enthusiasm for IT and customer service.
• Ability to solve problems and diagnose faults.
• Experience in providing first time fixes desired.

Responsibilities

• Deliver customer focused service.
• Provide problem solving and fault diagnosis.
• Support users on the front line.

Job description

Overview

IT Service Desk Technician - Band 3

An exciting opportunity has arisen for a dynamic individual who is keen to be at the forefront of IT innovation within the NHS. You will be part of a dedicated, hardworking team delivering first point of contact for all Bolton GP and CCG IT issues and queries, providing excellent customer services and first time fixes.

Responsibilities

• Customer focused service
• Problem solving and fault diagnosis
• Supporting users on the front line providing first time fixes

An inclusive, supportive environment with a friendly atmosphere.

This is the perfect way to start your career in IT.

This advert closes on Tuesday 16 Sep 2025