GP Assistant (PCN SPINE)

Farnham Road Practice; Slough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare practice in Slough is looking for a motivated GP Assistant to support clinic operations. The role involves administrative and clinical tasks to enhance the efficiency of GP appointments. Candidates should have relevant qualifications, including a Level 3 Diploma in Health Care, and experience in a healthcare setting. This position offers a collaborative work environment and contributes to high-quality patient care.

Benefits

Good benefits package

Supportive work environment

Qualifications

• Experience in working within a Primary or Secondary Care setting.
• Ability to work independently and as part of a team effectively under pressure.
• Good IT knowledge and Microsoft Office proficiency.

Responsibilities

• Sorting all clinical post and prioritising for the GP in terms of actions.
• Preparing patients prior to seeing the GP, taking brief history and basic readings.
• Phlebotomy and ECGs.

Skills

Interpersonal skills

Attention to detail

Time management

IT knowledge

Education

Level 3 Diploma in Health Care

Certificate of Competence in phlebotomy

GCSE grade A to C in English & Maths

Job description

Overview

We are seeking to appoint one motivated and enthusiastic individual with a hands-on approach to join our Clinical and Clinical Administration team within the practice. The GP Assistant reports directly to the Clinical Pharmacist and Clinical Director. We offer a good benefits package and a salary, with the opportunity to work in a supportive and collaborative environment with a diverse workforce from different ethnic backgrounds to ensure high-quality service for our patients. You will be part of the practice team and support the delivery of Primary Care Network ambitions to the highest quality and safety.

As part of the team, you will support the SPINE GPs in the smooth running of clinics by performing routine administration and clinical tasks on behalf of the GP, freeing up their time to focus on patients. You would be based at Farnham Road Practice but would be expected to travel to our other three sites and our PCN SPINE partner Kumar Medical Centre within Slough to assist the SPINE GPs. The job description, person specification, and benefit package summary for the role are attached.

Main duties of the job

• Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as the clinical pharmacist.
• Preparing patients prior to seeing the GP, taking a brief history and basic readings in readiness for the GP appointment.
• Phlebotomy and ECGs.
• Helping the GP liaise with outside agencies e.g., on-call doctor by phone to ask for advice or arrange admission while the GP continues with consultations.
• Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign (e.g., insurance forms, mortgage, benefits agency forms).
• Assist with setting up minor surgery procedures including dermatology, IUD insertion and removal.
• Giving advice on health promotion including new patients health checks for patients with long-term conditions.
• Support the GP with immunisation, wound care and follow-up dressings.
• Arrange the lending of and teaching patients how to use home and 24-hour blood pressure machines.
• Implanon insertion and removal and minor operations.
• Act on yellow flag reminders where appropriate and assist with recall of patients for review.
• Entering data (e.g., childhood immunisation, influenza, computerisation of letters and notes).
• Chaperone duties and stock checks and reordering stock on a weekly basis.

About us

Farnham Road Medical Group (FRMG) started as one Practice with two sites and has grown into three training GP practices approved by Health Education England. With four clinical sites based in Slough, we now have a team of over 100 people looking after 38,730 patients. The practice and PCN SPINE are committed to innovation in providing high-quality health care, and offer a protected working and learning environment for staff. Our team includes pharmacists, nurses, physician associates, paramedics, MSK practitioners, Mental Health Practitioners, managers, social prescribers, care coordinators, GPs, and a large Patient Services team. We aim to meet the needs of Slough’s diverse population and provide a sustainable model of modern General Practice.

Our vision is simple: Caring for patients and looking after our staff, providing services that tailor to their needs, through leadership, mentoring, teamwork, communication, problem-solving, support, integrity, and continued development.

Job responsibilities

• Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as the clinical pharmacist.
• Extracting information from clinical letters that needs coding and adding to notes.
• Arranging appointments, referrals, tests and follow-up appointments for patients.
• Preparing patients prior to seeing the GP, taking a brief history and basic readings in readiness for the GP appointment.
• Phlebotomy and ECGs.
• Explaining treatment procedures to patients.
• Helping the GP liaise with outside agencies e.g., on-call doctor to ask for advice or arrange admission while the GP continues with consultations.
• Extracting information from clinical letters that needs coding and adding to notes.
• Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc.
• Assist with setting up for minor surgery procedures including dermatology, IUD insertion and removal.
• Giving advice on health promotion including new patients health checks for patients with long-term conditions.
• Support the GP with immunisation, wound care and follow up dressings.
• Removal of sutures and clips.
• Urine testing, blood pressure measurements and monitoring.
• Arrange the lending of and teaching patients how to use home and 24-hour blood pressure machines.
• Implanon insertion and removal and minor operations.
• Teaching of inhaler technique and assisting with annual diabetic reviews.
• Act on yellow flag reminders where appropriate and assist with recall of patients for review.
• Entering data (e.g., childhood immunisation, influenza) and computerisation of letters and notes.
• Chaperone duties and stock checks and reordering stock on a weekly basis.

Person Specification

Qualifications

• Level 3 Diploma in Health Care
• Certificate of Competence in phlebotomy
• GCSE grade A to C in English & Maths

Experience

• Experience in working within a Primary or Secondary Care setting.
• Experience of managing a caseload of clients and keeping up-to-date records using a database.
• Understanding and adherence to the need for strict confidentiality.
• Excellent interpersonal and written and verbal communication skills, with the ability to work independently and as part of a team and perform effectively under pressure.
• Initiative-taking with excellent timekeeping and motivation.
• Good IT knowledge and Microsoft Office proficiency.
• Ability to build rapport with patients from diverse backgrounds, demonstrating empathy.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure to the Disclosure and Barring Service (formerly CRB) will be required to check for any previous criminal convictions.