Governance Administration Manager

Practice Plus Group; Plymouth; On-site; GBP 34,000 - 41,000; Full time

Job summary

A healthcare provider in Plymouth is seeking a Governance Administration Lead to manage an Administration team at HMP Brixton. Responsibilities include overseeing administrative functions such as complaints and payroll, and ensuring effective management of clinics. Candidates should possess NVQ Level 2 Business Administration or equivalent experience, with strong management skills and proficiency in Microsoft Office. This position offers a competitive salary up to £40,167 per annum, with opportunities for professional development and training.

Benefits

Bespoke induction training

Career development opportunities

Employee assistance helpline

Discounts on shopping and leisure activities

Qualifications

• NVQ Level 2 in Business Administration or equivalent.
• Proven management experience in an administrative setting.
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Lead and manage the Administration team effectively.
• Ensure efficient management of clinics and scheduling.
• Conduct data collection and produce reports for analysis.

Skills

Management experience

Microsoft Office proficiency

Diary management

Strong communication

Integrity

Organising meetings

Education

NVQ Level 2 Business Administration or equivalent

Tools

SystmOne

Databases

Job description

About the Role

Governance Administration Lead – Join the Administration team at HMP Brixton, a category B/C prison in Brixton, London.

HMP Brixton houses around 800 male inmates. The Governance Administration Lead will manage a team of four administrators, overseeing complaints, payroll, reporting and general administrative duties.

Hours

Monday – Friday 0900 – 1700

Salary

Full time, up to £40,167 per annum (FTE) – depending on experience.

What you’ll be doing

• Lead the Administration team, managing HR, training, competency and efficiency functions.
• Ensure effective management of clinics, rota templates and monitor DNAs/cancellations.
• Support the Head of Healthcare in the preparation, distribution and recording of complaints.
• Coordinate monthly data collection, produce reports and support performance leads.
• Participate in Local Quality Assurance meetings and support the clinical team with ongoing governance of information.

Benefits

• Bespoke induction, including health and justice training courses.
• Competency framework and learning management system.
• Regional and national career development opportunities.
• Support from the wider team.
• Discounts on shopping and leisure activities.
• 24/7 employee assistance helpline and financial assistance when needed.

What we’ll look for in you

• NVQ Level 2 Business Administration or equivalent experience.
• Previous management experience.
• Ability to work to tight deadlines and prioritise workload.
• Diary management and organising meetings.
• Proficiency in Microsoft Office, SystmOne and maintaining databases.
• Strong communication, integrity and commitment to inclusive practice.

Secure environments are challenging yet rewarding for healthcare professionals. If you’re looking to develop your existing skills and learn something new every day, this could be the right opportunity.

Candidates are required to have a legal right to work in the UK. Off‑the‑table vetting and security checks will be conducted due to the nature of the role.