Global Trading Platform Support Engineer

CMC Markets; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

A global trading company is seeking an experienced Trading Application Support Analyst to join their IT Production team in London. This hands-on role involves providing 1st and 2nd line application support for trading platforms on a global scale. Candidates should have over 5 years of experience in IT support, strong problem-solving skills, and familiarity with Linux systems. The position offers opportunities for collaborative team work and impactful contributions to platform reliability in a dynamic environment.

Benefits

Ongoing learning and development opportunities

Collaborative team culture

Direct impact on platform reliability

Qualifications

• 5+ years’ experience in an IT or application support environment.
• 2+ years’ experience working with Red Hat Linux (or other Unix variants), including scripting.
• 2+ years’ experience supporting applications such as Java, .NET, Apache or IIS.

Responsibilities

• Provide 1st and 2nd line application support for trading platforms.
• Monitor live systems and respond to incidents across environments.
• Diagnose issues and escalate to development teams when required.

Skills

Problem-solving

Team collaboration

Monitoring live systems

Application support

Scripting in Red Hat Linux

Tools

Nagios

Splunk

AppDynamics

Geneos

Job description

A global trading company is seeking an experienced Trading Application Support Analyst to join their IT Production team in London. This hands-on role involves providing 1st and 2nd line application support for trading platforms on a global scale. Candidates should have over 5 years of experience in IT support, strong problem-solving skills, and familiarity with Linux systems. The position offers opportunities for collaborative team work and impactful contributions to platform reliability in a dynamic environment.