Global Luxury Audio Customer Service Coordinator

Harman Becker Automotive Systems Manufacturing Kft; Cambridge; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leader in audio technology based in Cambridge, UK, is seeking a Global Customer Service Coordinator. The role focuses on customer satisfaction, processing orders, and logistics management. Candidates must possess strong customer service skills and proficiency in computer systems. The position allows for a hybrid work model with office work in Waterbeach. This is a full-time opportunity with extensive professional development offerings.

Benefits

Flexible work schedule

Professional development opportunities

Employee discounts on audio products

Qualifications

• Strong customer service skills and experience.
• Proficiency in Microsoft Office tools.
• Experience in administrative roles is preferred.

Responsibilities

• Maintain communication with customers ensuring satisfaction.
• Process customer orders and manage logistics.
• Assist Customer Support with queries and requests.

Skills

Customer Service

Computer Skills

Case Management

Administrative Experience

Tools

Microsoft Outlook

Job description

A leader in audio technology based in Cambridge, UK, is seeking a Global Customer Service Coordinator. The role focuses on customer satisfaction, processing orders, and logistics management. Candidates must possess strong customer service skills and proficiency in computer systems. The position allows for a hybrid work model with office work in Waterbeach. This is a full-time opportunity with extensive professional development offerings.