Global L&D Operations Lead

Boston Consulting Group; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading consulting firm is seeking a Global L&D Operations Manager to enhance virtual and hybrid learning experiences. The role includes orchestrating performance improvement initiatives and collaborating with various teams. Candidates should have over 9 years of experience in learning operations and event management, alongside strong stakeholder management and data analysis skills. The organization promotes a dynamic work environment, fostering innovation and efficiency in learning delivery.

Qualifications

• 9+ years of experience in learning operations or event management.
• Strong expertise in managing virtual learning tools/platforms.
• Excellent communication and storytelling skills.

Responsibilities

• Deliver high-quality virtual and hybrid learning experiences.
• Monitor operations and implement enhancements across learning initiatives.
• Orchestrate cross-functional collaboration with various stakeholders.

Skills

Operational excellence

Customer service delivery

Organizational skills

Collaboration

Stakeholder management

Data analysis

Tools

SABA

Zoom

Teams

Trello

Excel

Tableau

Job description

A leading consulting firm is seeking a Global L&D Operations Manager to enhance virtual and hybrid learning experiences. The role includes orchestrating performance improvement initiatives and collaborating with various teams. Candidates should have over 9 years of experience in learning operations and event management, alongside strong stakeholder management and data analysis skills. The organization promotes a dynamic work environment, fostering innovation and efficiency in learning delivery.