Global IT Trainer & Standards Specialist

Edgewell Personal Care; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading consumer goods company in Central London is seeking an experienced Global IT Trainer & Standards Specialist to enhance training programs for IT initiatives and ensure compliance with quality standards. The ideal candidate is detail-oriented and possesses strong communication skills, with a degree in Information Technology and experience in training design and delivery. This role offers competitive salary, hybrid work options, and additional employee benefits.

Benefits

Competitive salary

Employee assistance programme

Life assurance

Discounted products

25 days annual leave

Qualifications

• Significant experience in IT training, quality management, or a similar role.
• Proven experience in designing and delivering technical training programmes.
• Familiarity with IT standards such as ITIL, ISO 20000 is a plus.

Responsibilities

• Design, deliver, and evaluate IT training programmes for global IT initiatives.
• Help define global IT standards and ensure compliance with internal quality standards.
• Act as a key liaison between IT and business units to facilitate communication.

Skills

Strong communication and presentation skills

Detail-oriented

Organizational skills

Analytical mindset

Education

Bachelor’s degree in Information Technology

Tools

Microsoft 365

ERP systems

Job description

Overview

Edgewell is a global community of 6,800 visionaries, doers, and makers. Our family of over 25 personal care brands serves people in more than 50 countries. We are dedicated to infusing joyfulness into every aspect of our work, guided by our People First value to foster a diverse, inclusive, and respectful environment where every team member can flourish.

Global IT Trainer & Standards Specialist

Central London, UK

Hybrid Working

Attractive salary & benefits

Let’s Talk About You

You’re ambitious, but you want a career with purpose—we love that. You’re up for a challenge and ready to write the next chapter of your career with a great group of encouraging colleagues. You want to make your mark and let your personality shine. If you’re interested in our role, this might be your next step.

We are looking for an experienced Global IT Trainer & Standards Specialist to join Edgewell Personal Care – a global consumer goods business with a portfolio of over 25 brands (Wilkinson Sword, Schick, Hawaiian Tropic, Carefree, Bulldog Skincare for Men, Jack Black and recently acquired Cremo Grooming…).

Now, Let’s Get Down to Business

If there’s one thing you’ll get here at Edgewell, it’s a collaborative group full of likeable, diverse and nurturing colleagues. They’re an inspiring bunch.

Responsibilities

• Training and Development
  • Design, deliver, and evaluate IT training programmes to support global IT initiatives, including new software rollouts, updates, and system migrations.
  • Develop engaging materials such as user guides, video tutorials, email communications, and interactive e-learning modules.
  • Conduct needs assessments to identify training gaps and adapt programmes accordingly.
  • Provide in-person and virtual training sessions tailored to diverse audiences, from technical teams to non-technical staff.
• Standards and Quality Management
  • Help define global IT standards, processes, and best practices.
  • Ensure compliance with internal quality standards across all IT functions to maintain a consistent user experience (e.g. meeting room equipment).
  • Collaborate with cross-functional teams to align IT processes with business goals.
  • Perform regular audits of IT systems and processes to identify areas for improvement that will enhance the digital experience.
• Support and Collaboration
  • Act as a key liaison between IT, business units, and end-users to ensure smooth communication and understanding of IT initiatives.
  • Work with IT leadership to develop and implement strategies for continuous improvement in IT service delivery.
  • Maintain a repository of up-to-date IT documentation and training materials for global access.
  • Provide ongoing support to employees for IT tools and systems by addressing training-related queries.

Are You Ready to Show Us What You’ve Got?

We’re looking for someone with significant experience ideally gained within an FMCG or cosmetics business. While your experience is of course important, we’re all about making useful things joyful, so we love when our prospective candidates are passionate about this too.

Requirements

• Bachelor’s degree in Information Technology, Education, or a related field.
• Significant experience in IT training, quality management, or a similar role.
• Proven experience in designing and delivering technical training programmes for diverse, global teams.
• Familiarity with IT standards such as ITIL, ISO 20000, or similar frameworks is a plus.
• Experience with e-learning platforms and instructional design is a plus.

Skills and Competencies

• Strong communication and presentation skills with the ability to explain technical concepts to non-technical audiences, maintaining audience engagement.
• Detail-oriented with excellent organisational and project management skills.
• Ability to work independently and in a global environment, managing cultural and language differences.
• Proficiency in key IT systems and tools (e.g. Microsoft 365, ERP systems, collaboration platforms, Synthesia and/or other AI content creation tools).
• Analytical mindset with the ability to identify gaps, propose solutions, and drive change.

What We Offer

Competitive salary, hybrid working (2 days in the office), employee assistance programme, life assurance, discounted Edgewell branded products, core working hours, 25 days annual leave, free beverages & snacks, sports & social club membership, casual smart dress code and a great team!

Now Take the Next Step

If you’re looking forward to progressing your career with us, then we’re looking forward to hearing from you. Please email an up-to-date CV in English along with your salary expectations. Alternatively, feel free to pass this on to your teammates who may be interested.

For more information about this great company, visit https://www.edgewell.com

#INT

Edgewell is an equal opportunity employer. We do all we can to create a collaborative and diverse global team, where good ideas can thrive, and our colleagues can learn and lead. We prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any legally protected status in accordance with applicable federal, state and local laws. We listen deeply and speak directly to create an environment that’s open to difference. We aim to bring joy to not only the products we create and the people we serve, but our colleagues across the globe too.