Global Customs Systems Manager

Kuehne+Nagel; Dartford; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading logistics company in Dartford is seeking a Global Customs Systems Manager. This role involves optimizing logistics for global supply chains, managing CargoWise One operations, and ensuring SLAs are met. The ideal candidate will have customs brokerage experience, familiarity with CargoWise One, and strong change management skills. A comprehensive benefits package is included.

Benefits

Pension

Rewards scheme

Employee assistance program

Support for work-life balance

Qualifications

• Experience in customs brokerage in UK/EU.
• Experience with CargoWise One or similar systems.
• Proven release and change management skills.

Responsibilities

• Oversee CargoWise One operations, ensuring SLAs are met.
• Design and implement change and release processes.
• Coordinate monthly release testing across regions.

Skills

Customs brokerage experience

Experience with CargoWise One or similar systems

Release and change management skills

Test case creation and automation skills

Strong analytical skills

Strong communication skills in English

Other European languages

Education

Relevant certifications (e.g., CCP, PMP, Six Sigma)

Job description

Social network you want to login/join with:

Global Customs Systems Manager, Dartford

Location: Dartford, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: b4378fc60dcb

Job Views: 3

Posted: 12.08.2025

Expiry Date: 26.09.2025

Job Description:

It's more than a job

As a Global Customs System Manager at Kuehne+Nagel, your role is to optimise logistics to keep our global supply chains running smoothly. Your work impacts both ordinary and special moments worldwide.

This position offers a key role in our global customs strategy, focusing on consolidating customs systems and standardizing operations on CargoWise One. While CargoWise One is managed by the vendor, we need an experienced professional to oversee testing and release management.

Preferred candidates are based in the UK, but EU candidates will also be considered.

How you create impact

In this role, you will:

• Oversee CargoWise One operations, ensuring SLAs are met.
• Design and implement change and release processes.
• Coordinate monthly release testing across regions.
• Collaborate with customs teams on new functionalities.
• Manage support teams and incident resolution.

What we would like you to bring

• Experience in customs brokerage in UK/EU.
• Experience with CargoWise One or similar systems.
• Proven release and change management skills.
• Test case creation and automation skills.
• Strong analytical and communication skills in English; other European languages are a plus.
• Relevant certifications (e.g., CCP, PMP, Six Sigma) are valued.

What's in it for you

We offer a comprehensive benefits package, including pension, rewards scheme, employee assistance program, and support for work-life balance. We value the skills and experience of our colleagues, including service leavers.

Who we are

At Kuehne+Nagel, we enable everyday life through logistics. Our work supports healthcare, sustainability, and community development. Join us to make a meaningful difference.

Note: Placement agencies are asked to refrain from submitting unsolicited profiles. Any submissions without prior agreement will be considered our property, and no fees will be paid.