General Service Technician

ZipRecruiter; Swansea; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive service company is looking for a skilled technician in Swansea. Responsibilities include performing basic vehicle services and customer inspections, assisting with inventory, and maintaining a clean environment. Candidates must have a High School Diploma and a valid driver's license. This position offers various benefits including paid vacation, employee discounts, and growth opportunities in the automotive field.

Benefits

Paid vacation and holidays

401(k) eligibility

Employee discounts

Healthcare, Vision, and Dental

Qualifications

• High School Diploma or equivalent is required.
• Automotive training or equivalent combination of education and experience is necessary.
• Must possess a valid driver’s license with a satisfactory Motor Vehicle Report.

Responsibilities

• Perform basic vehicle services and repairs.
• Complete Monro’s Courtesy Inspection on guest vehicles.
• Assist with inventory management and store duties.

Skills

Basic vehicle services and repairs

Inventory management

Customer communication

Education

High School Diploma or equivalent

Automotive training

Tools

Basic set of tools

Job description

Overview

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year. Our people-first approach means every guest is important and every teammate is valued. Monro is headquartered in Rochester, NY, with nearly 1,300 auto repair shops and tire dealers in 32 states. We power 16 brand names to support regional strength and community connections. Under the Monro banner, we are united as a TEAM to bring guests the highest quality tire and auto service in the industry. Destination Monro – Your Career is Here!

About The Role:

Compensation is $16-18 per hour based on experience.

Responsibilities

• Accurately perform basic vehicle services and repairs in accordance with Monro standards of operation.
  • Tire Services – wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.
  • Vehicle Services – lubrications, oil changes, basic maintenance (e.g., bulb, wiper blade and filter replacements), battery testing and installations.
• Consistently complete Monro’s Courtesy Inspection on every guest vehicle, documenting and communicating additional needed services and repairs.
• Assist in inventory management, including pulling tires and parts and stocking inventory.
• Assist with general store duties to maintain cleanliness and a guest-ready environment according to Monro standards.
• Adhere to Monro’s safety standards, including wheel torque, oil safety, and compliance procedures.
• Test drive vehicles in accordance with Monro’s Road Test policy and local traffic and safety laws.
• Understand and follow company policies and governmental standards, including environmental codes and ANSI/OSHA requirements.
• Maintain technical knowledge and complete Monro University training modules; operate and maintain equipment safely according to manufacturer guidelines.
• Assist in guest care, work order completion, register assistance, facility maintenance, and outside purchase ordering as directed by management.
• Support opening and closing responsibilities as a secondary key carrier.
• Effectively communicate Monro’s products and services to guests.
• Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent. Automotive training or the equivalent combination of education and experience.
• Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR); ability to operate customers’ vehicles for test drives.
• Must own a basic set of tools or participate in Monro’s tool purchase program.

Work Environment & Physical Requirements

This job operates in an automotive shop environment with moderate noise, exposure to chemicals, odors, dirt, and dust. The role may require flexible hours including evenings, weekends, and holidays. Physical requirements include lifting up to 50 lbs, standing and walking for long periods, and frequent reaching, bending, kneeling, and squatting.

Benefits

• Performance-based incentives
• Paid vacation and holidays for full-time teammates
• Reimbursement for ASE Certifications
• Reimbursement for state inspection licenses where applicable
• 401(k) eligibility immediately upon hire
• Direct Deposit
• Employee Discounts
• Healthcare, Vision, and Dental for full-time teammates
• Employee Perks and Career Advancement opportunities

Your next Destination!

Growth Opportunity:

Monro supports teammates’ growth through coursework, leadership development, on-the-job training, company-sponsored certifications, and Monro University programs to advance careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to status, protected veteran status, or any other characteristic protected by law.