General Manager - Student Accommodation

Homes for Students; Birmingham; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading accommodation provider in Birmingham is seeking a General Manager to lead and inspire a team in creating a vibrant student community. The role involves ensuring top-notch customer service and managing key operational processes. Ideal candidates should possess strong leadership experience, organizational skills, and proficiency in IT. The company offers a generous holiday package, family leave, and opportunities for professional development. Join us in making a difference for students seeking a supportive living environment.

Benefits

Generous holiday package

Enhanced family leave

Exclusive retail discounts

Birthday day off

Car leasing scheme

Cycle-to-work scheme

2 charity days

Life insurance

Opportunity for recognized qualification

Qualifications

• Experience in a leadership role within a similar environment.
• Strong capability to present and analyze data effectively.
• Exceptional organizational skills to manage diverse tasks.

Responsibilities

• Lead and inspire the team to ensure outstanding customer service.
• Manage the check-in, check-out, and room turnaround processes.
• Support new students and resolve operational issues efficiently.

Skills

Leadership experience

Data presentation and analysis

Organisational abilities

Team player

IT proficiency

Knowledge of health and safety regulations

Tools

Microsoft Office

Job description

Are you a dynamic leader with a passion for creating a home away from home for students? Do you have a knack for team motivation, a solid grasp of health and safety regulations, and a talent for managing budgets? If so, we have an exciting opportunity just for you! Homes for Students, the UK's largest independent provider of Student Accommodation, is currently seeking a General Manager for The Recording Rooms in Birmingham. This isn't your average 9-to-5 job; it's a chance to lead, inspire, and take charge of a thriving student community. Your weekly hours will be 40 per week, working 9:00am - 5:30pm, Monday to Friday.

About the Role

As our General Manager, you'll be the driving force behind an exceptional student living experience. You'll work closely with your team to ensure top‑notch customer service in sales, maintenance, and housekeeping. Your leadership will be instrumental in embedding our core values and enabling your team to excel in their roles. The pinnacle of excitement awaits in September, as you take the reins of the check‑in, check‑out, and room turnaround process. Your outstanding communication skills will shine as you support our new students and efficiently handle any customer or operational issues that arise. Fear not, because you won't be on this journey alone. You'll have the unwavering support of our larger Homes for Students family and an outstanding area and regional team by your side. This role demands a diverse skill set, but rest assured, we'll be with you every step of the way as we nurture your growth within Homes for Students.

What We’re Looking For

• Leadership experience in a similar role or environment.
• Strong data presentation and analysis skills.
• Impeccable organisational abilities.
• Team player with the power to lead, inspire, and motivate.
• Proficiency in IT, including Microsoft Office software.
• Knowledge of health and safety regulations (desirable but not essential).

What We Offer

• Generous holiday package: 25 days, plus bank holidays, for work‑life balance.
• Enhanced family leave packages.
• Exclusive retail discounts to make your money go further.
• Celebrate your birthday with a well‑deserved day off.
• Car leasing scheme for a comfortable commute.
• Cycle‑to‑work scheme to stay active and eco‑friendly.
• 2 charity days per year to make a difference in the community.
• Life insurance for peace of mind.
• Opportunity to work towards a nationally recognised qualification.

At Homes for Students, we embrace diversity and are committed to fostering an inclusive workplace. We welcome applications from all backgrounds and communities and are happy to discuss any reasonable adjustments you may need.

If you're ready to embark on this exciting journey with us and believe you're the perfect fit, we'd love to hear from you. Join our team and help us create a home away from home for students!