General Manager

Chartwells Independent; Greater London; On-site; GBP 60,000 - 65,000; Full time

Job summary

A renowned catering company in London is seeking a General Manager to lead their team. This role involves managing customer feedback, innovating food services, and ensuring the training of staff in food hygiene. You will work towards achieving financial targets while fostering strong client relationships. The position offers a salary range of £60,000 - £65,000 per annum, with various benefits including personal development, life assurance, and a well-being strategy.

Benefits

Personal Development and Training opportunities

Life assurance scheme

Pension scheme

Holiday allowance

Access to Healthcare Support App

Regular social events

Qualifications

• Experience in managing teams and food service operations.
• Strong communication skills for client interaction.
• Ability to innovate food offerings and improve customer satisfaction.

Responsibilities

• Hold regular feedback sessions with customers and clients.
• Develop the food offering through innovation and creativity.
• Manage team training on COSHH and Food hygiene.
• Achieve financial targets in line with the budget.

Skills

Customer service excellence

Team leadership

Innovation in food service

Financial management

Job description

We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we’ve been part of some of the UK’s most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life.

Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you’ll feel right at home here.

Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we’re looking for a General Manager to join out team.

Location: London

Salary: £60,000 - £65,000 per annum

Working Pattern: 5 over 7 days, 40 hours per week

Key responsibilities

• Holding regular feedback sessions with customers and clients to ensure we are exceeding theirfood service expectations
• Full of innovation and creativity to develop the food offering
• Lead, develop and manage the team staff members, ensuring you and staff members are up to date with COSHH and Food hygiene training and any other relevant trainings
• Develop and sustain strong working relationships with the relevant clients at the individual business
• Ensure the site achieves the financial targets agreed with the client in line with the budget

What'sin it for you?

Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Eye care
• A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
• Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
• Family friendly support
• A holiday purchase scheme
• Regular social events and communication with our leaders
• Volunteering days
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers

Company of Cooks officially formed part of CH&CO Catering Group Ltd in 2020.

AHonest Approach, A Passionate Team, Quietly Confident