General Manager - Live in

Greene King; Richmond; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading pub company in Richmond seeks a General Manager to oversee operations, drive sales, and lead a passionate team. The ideal candidate will possess strong leadership and communication skills, with a focus on high standards and customer satisfaction. This role offers a competitive salary, pension contributions, and unique employee benefits, fostering a healthy work-life balance.

Benefits

Competitive salary

Pension contribution

Training and development

Food and drink discounts

Free employee assistance program

Refer a friend bonuses

Access to wages before payday

Retail discounts

Qualifications

• Previous success at General Manager level desirable; experience in hospitality, retail, or fast-paced background preferred.
• Ability to acquire a personal license.

Responsibilities

• Work with business development manager to grow pub sales.
• Lead and inspire team for amazing customer experiences.
• Recruit and develop team for customer satisfaction.
• Ensure brand standards and safety for customers and team.

Skills

High standards and attention to detail

Communication skills

Leadership skills

Business savvy

P&L control

Desire to learn

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Overview

Company Description

Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.

Job Description

As General Manager, you\'ll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you\'ll lead by example make sure our customers, and teams, have a great time.

Responsibilities

• Work with your business development manager and management team to grow pub sales.
• Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers.
• You will recruit & develop your team to ensure they have the knowledge needed to delight our customers.
• Be a champion of brand standards & ensure customer & team safety at all times.
• Please be aware that if you are successful in this role you will need to either already have, or be able to acquire a personal license.

What you\'ll bring

• Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub.
• You\'re great with people, and as a result, have great communication and leadership skills.
• You\'ll be business savvy, with a keen eye for P&L control.
• You\'ll embrace individuality and care for others, your pub and the environment.
• Previous success at General Manager level is desirable; from a hospitality, retail or other fast paced background, and the right attitude and outlook is essential!
• You\'re keen to learn and happiest when you succeed at something new.

Benefits

Additional Information

We\'re all about rewarding our team\'s hard work, that\'s why...

You\'ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands - as one of the industry\'s top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
• Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream - access your wage before payday for when life happens.
• Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more...