General Manager: Lead Guest Experience & Growth

Platinum Recruitment Consultancy; Pennington; On-site; GBP 49,000 - 58,000; Full time

Job summary

A leading hospitality group in Pennington is seeking an experienced General Manager to oversee operations and lead a dedicated team. The ideal candidate thrives in a quality-driven environment and has a proven track record in hospitality management. You will be responsible for maintaining high guest satisfaction, budgeting, and team development. This role offers a competitive salary of up to £58,000, along with industry-leading benefits, including private healthcare and discounts at various retailers.

Benefits

Private healthcare

Discounts at a wide range of high street retailers

Enhanced maternity and paternity pay

Referral bonus opportunities

50% off food and drink across the brands

Discounted rooms

A birthday gift every year

Responsibilities

• Lead daily operations across the venue.
• Manage, motivate, and develop your team.
• Maintain excellent guest satisfaction.
• Oversee budgeting, finance, and sales targets.
• Ensure full compliance with legislation.
• Manage stock levels and ordering.
• Organise and deliver on-site events.
• Promote the business effectively.

Skills

Experience within a branded pub environment

Confidence running the full hospitality offering

Strong, proven longevity in previous Pub Manager or similar roles

Job description

A leading hospitality group in Pennington is seeking an experienced General Manager to oversee operations and lead a dedicated team. The ideal candidate thrives in a quality-driven environment and has a proven track record in hospitality management. You will be responsible for maintaining high guest satisfaction, budgeting, and team development. This role offers a competitive salary of up to £58,000, along with industry-leading benefits, including private healthcare and discounts at various retailers.