General Manager - JD GYMS

JD GROUP; Swansea; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading fitness organization in Wales seeks a motivated manager to lead operations at a new gym. The role requires strong managerial skills, a passion for customer service, and the ability to drive sales. The ideal candidate should have proven experience in the leisure industry and hold at least a Level 2 Gym Instructor qualification.

Qualifications

• Proven track record in a management role within the leisure industry.
• Passionate about providing excellent customer service.
• Experience in driving sales and managing a team.

Responsibilities

• Ensure adherence to health and safety policies.
• Manage daily operations and drive membership sales.
• Conduct regular safety checks and maintain high standards of cleanliness.

Skills

Management experience

Customer service

Sales driving

Team management

Fitness knowledge

Education

Level 2 Gym Instructor qualification

Job description

Overview

Role overview: This role requires an inspirational leader with proven flair and commercial ability, as well as the skill, energy and determination to drive and develop the business. We're looking for a manager with the experience of developing the standards and reputation of this new gym whilst nurturing a growing membership base and team.

Responsibilities

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Responsible for adhering to and maintaining the JD Gyms Brand Standard.
• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
• Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered.
• Hold regular team meetings to aid development and keep everyone updated.
• To work towards and aim to achieve all sales and membership targets that are set.
• To drive and maximise secondary spending revenue.
• To ensure the whole of the gym facility is of the highest standard of cleanliness.
• Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard. To manage the weekly banking process so that wastage and variance is minimal, maximising profit.
• To ensure uniform standards are being adhered to by all team members and yourself.
• To always deliver outstanding member service.
• To help create an environment where the team enjoy themselves whilst at work.
• To always be an ambassador of JD Gyms.

Qualifications / Skills and Experience

• Must have a proven and successful track record of management experience within a leisure related industry.
• Must be passionate about customer service and be an inspirational leader in the way they manage.
• Must be qualified to at least Level 2 Gym Instructor
• Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team.
• Ideally will have experience as a General Manager overseeing all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function