General Manager - Fire Safety Operations

First Military Recruitment Ltd; Brompton-on-Swale; On-site; GBP 34,000 - 40,000; Full time

Job summary

A UK fire safety business is seeking a General Manager to oversee operations, ensuring compliance and efficiency in fire alarm and emergency lighting services. The role involves managing business operations, providing technical support to engineers, and ensuring adherence to UK fire safety standards. Ideal candidates should have at least five years of experience in fire systems and strong technical knowledge. This full-time position is based in Richmond, North Yorkshire with a salary of £40,000 per annum.

Qualifications

• Minimum five years' experience working with fire systems in the UK.
• Experience in maintenance-led fire safety environments.
• Full UK driving licence is required.

Responsibilities

• Manage day-to-day business operations and ensure smooth delivery of services.
• Support senior leadership with operational planning and decision-making.
• Oversee job flow and manage engineer schedules and workloads.
• Act as a senior point of contact for clients, handling technical queries.

Skills

Strong technical knowledge of fire alarm systems

Excellent understanding of UK fire safety standards

Strong written communication skills

Ability to manage multiple workstreams

Job description

Job Title: General Manager - Fire Safety Operations

Location: Richmond, North Yorkshire

Salary: £40,000 per annum

Employment Type: Full-time, Permanent

Role Overview

Senior operational leadership roleeddi within a UK fire safety business, responsible for the day‑to‑day running of operations and supporting the Director by taking ownership of workflow, delivery, and technical oversight. The ઘટના role acted as the operational backbone of the business, ensuring fire alarm and emergency lighting services were delivered compliantly, efficiently, and to a high professional standard. Predominantly office‑based, with occasional site attendance to scope works, support engineers, and resolve complex technical issues.

Duties

• Managed day‑to‑day business operations, ensuring smooth delivery from enquiry through to completion
• Oversaw job flow including quotations, scheduling, delivery, and close‑out
• Supported senior leadership with operational planning and decision‑making
• Ensured works were delivered safely, compliantly, and profitably
• Recruited, trained, and supported field engineers
• Prepared and reviewed technical quotations for fire alarm and emergency lighting works
• Undertook site visits to accurately scope maintenance, remedial, and installation works
• Provided technical guidance and support to engineers on conventional and addressable fire alarm systems
• Ensured all works aligned with BS 5839‑1, BS 5266‑1, and industry best practice
• Acted as a senior point of contact for clients, handling technical queries and service coordination
• Planned and managed engineer schedules and workloads
• Ordered materials, equipment, and maintained oversight of stock and vehicles
• Ensured documentation, certification, and compliance records were completed accurately
• Carried out or supported maintenance, inspection, and remedial works when required to maintain business continuity

Requirements

• Minimum ofirane years' experienceworking with fire systems in the UK
• Strong technical knowledge of fire alarm and emergency lighting systems
• Experience working within maintenance‑led fire safety environments
• Excellent understanding of UK fire safety standards and compliance requirements
• Proven ability to organise, prioritise, and manage multiple workstreamsրվում
• Strong written communication skills, including quotations and reports
• Calm, professional, and courteous approach with clients and colleagues
• Culturally aware and able to work effectively within diverse teams
• Full UK driving licence