General Manager

Marston's PLC; Witham; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading hospitality company in Witham is looking for a General Manager for the Saxon Arms. In this role, you'll oversee daily operations, lead and motivate your team, and focus on enhancing the customer experience. The ideal candidate will have experience in the pub or restaurant sector and a passion for delivering excellent service. Competitive salary up to £45K plus performance-related bonuses and generous benefits are included.

Benefits

Performance related bonus

Private healthcare

Employee discount on food and stays

Training and development opportunities

Qualifications

• Proven experience in managing a pub or restaurant.
• Strong communication and interpersonal skills.
• Ability to foster team engagement and motivation.

Responsibilities

• Manage daily operations of the pub.
• Develop and implement sales strategies.
• Engage with customers to enhance their experience.

Skills

Team leadership

Customer engagement

Sales growth strategy

Job description

Overview

General Manager for the Saxon Arms, Witham. Salary up to £45K + bonus and a generous benefits package. 45hrs per week. Live in accommodation / Live out allowance. Performance based bonus, extra earning potential. Access to relevant qualifications. Progression opportunity.

Saxon Arms, Witham, CM8 1FQ

What you get

At Marston's we're one big family. We put our people first, which is why we offer real benefits including:

• Additional earnings potential through bonus and incentive schemes
• Marston's Cheers Platform, giving you access to discount at major retailers
• Access to a pension plan
• On-site accommodation
• Private healthcare
• Award winning training and development

About the pub

The Saxon Arms is a food-led community pub which has been converted into our exciting new 2 Door pub concept, giving guests the choice of family friendly dining or a locals-feel bar area with sports viewing.

The pub serves a traditional community pub food menu and features Sky Sports and TNT through the pub. There is also darts, pool and an interactive media system for putting on events and entertainment, such as bingo, karaoke and quizzes.

The Saxon Arms currently averages weekly sales of around £25k with a 40/60 split wet to food. There is a great opportunity for the right GM to increase sales through elevating family dining experiences and driving sports fans in when the football season is on. Outside there are 2 areas for drinking and dining, including a patio area and half patio and garden area. There is a large free car park for guests.

Have you got what it takes?

It's true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you'll add touches of your personality to your pub and think of new ways to delight and excite your customers. You'll thrive off growing your business and have a 'lead from the front' mentality and passion for nurturing your team.

As a General Manager you'll:

• Care about finding, growing and engaging your team.
• Be accountable for running all aspects of your pub.
• Be passionate about doing the right thing for your staff and your customers.
• Dream big and think differently about new ways to increase sales and growth.
• Celebrate and create a buzz by sharing enjoyable experiences.

Are we right for you?

From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What's more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston's atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you'll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you'll find their door is always open.

How to apply checklist

• Give yourself 20 minutes
• Have your CV ready to upload
• Double-check your contact details

Saxon Arms

Witham

CM8 1FQ

The benefits

• Wellbeing: As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licenced Trade Charity.
• Accommodation: The majority of our pub General Manager roles include optional on-site accommodation.
• Award winning: Named as one of the UK's Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK's Best Employers list.
• Bonus: Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme.
• Competitive salaries: Opportunity to earn a great wage whilst having fun at work.
• Long service: We reward loyalty with awards for key anniversary milestones.
• Food and drink: Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift.
• Pension scheme: All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes.
• Private healthcare: Some of our roles offer access to a private healthcare scheme.
• High street discount: An exciting range of high street, online discounts and cash back offers are available for all.
• Employee discount: All of our employees receive a 30% discount on Marston's food and hotel stays.
• Training and development: We're passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms.