General Manager

Bis Henderson; West Midlands; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading logistics firm based in Birmingham is seeking a General Manager to oversee a large multi-user 3PL operation. The role involves full P&L responsibility and requires strong expertise in warehouse optimisation and team leadership. The ideal candidate will have a proven track record in logistics leadership, excellent communication skills, and a focus on customer satisfaction. This role offers the opportunity to drive strategic initiatives in a dynamic logistics environment.

Qualifications

• Proven experience in senior warehousing or logistics leadership roles, ideally within multi-site 3PL operations.
• Strong commercial acumen with full P&L management experience.
• Ability to deliver operational and financial targets in a fast-paced environment.

Responsibilities

• Oversee a modern warehousing operation including e-commerce fulfilment.
• Take full P&L responsibility ensuring profitable growth.
• Inspire and manage warehouse teams fostering accountability.

Skills

Warehouse optimisation

Team leadership

Customer relationship management

Process improvement

P&L management

Job description

General Manager (Multi-user 3PL)

This is a very successful privately‑owned business, with a mix of transport and warehousing 3PL contracts. Are you an experienced warehousing leader ready to take full ownership of a multi‑user contract logistics operation? We are seeking an experienced General Manager to manage a large 500,000 sqft site based in Birmingham. This is a strategic leadership role with full P&L responsibility, driving operational excellence and customer satisfaction in a fast‑paced, growing logistics environment.

About the Role

As General Manager you will:

• Lead Operations: Oversee a modern and sophisticated warehousing operation, including e‑commerce fulfilment and stock flow management.
• Drive Financial Performance: Take full P&L responsibility, ensuring profitable growth and cost control.
• Implement Best Practices: Redesign processes for efficiency, scalability, and continuous improvement.
• Develop Teams: Inspire and manage warehouse teams, fostering a culture of accountability and high performance.
• Engage Customers: Act as the key liaison for major clients, ensuring exceptional service and identifying growth opportunities.
• Shape Strategy: Align warehousing operations with business objectives and introduce innovative technology solutions.

What We're Looking For

• Proven experience in senior warehousing or logistics leadership roles, ideally within multi‑site, multi‑user 3PL operations.
• Strong commercial acumen with full P&L management experience.
• Expertise in warehouse optimisation, process improvement, and e‑commerce fulfilment.
• Excellent leadership and team‑building skills.
• Strong communication and customer relationship management abilities.
• Ability to deliver operational and financial targets in a fast‑paced environment.

Processing Your Data

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.