General Manager

Severn Gorge (9251); Shrewsbury; On-site; GBP 38,000 - 45,000; Full time

Job summary

A popular carvery pub in Telford is looking for an experienced General Manager to lead the team and enhance customer engagement. The role offers a salary up to £45,000 per year plus bonus and a generous benefits package, including private healthcare and on-site accommodation. The successful candidate will be responsible for all aspects of the pub's operations, focusing on community building and sales growth. Experience in the hospitality industry is preferred, and the ideal manager should embody a passion for service and team development.

Benefits

Access to discount at major retailers

On-site accommodation

Private healthcare

Award winning training and development

Qualifications

• Experience in managing a pub or restaurant is preferred.
• Passion for nurturing and developing a team.
• Ability to engage with customers and foster community relationships.

Responsibilities

• Lead all aspects of pub operations and manage the team.
• Enhance customer experience and drive sales growth.
• Deliver quality food offers and maintain pub standards.

Skills

Team leadership

Customer engagement

Sales growth

Job description

We’re looking for a General Manager for a popular carvery Pub in Malinsgate, Telford. Salary up to £45,000 plus bonus and a generous benefits package.

Marston’s is one of the UK’s largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Now, we’re on the lookout for a great General Manager to take charge at the Severn Gorge in Telford and lead the team to success!

What you get

At Marston’s we’re one big family. We put our people first, which is why we offer real benefits including:

• Additional earnings potential through bonus and incentive schemes
• Marston’s Cheers Platform, giving you access to discount at major retailers
• Access to a pension plan
• On-site accommodation
• Private healthcare
• Award winning training and development

About the pub

The Severn Gorge is a perfect opportunity for an experienced General Manager to showcase their skills. The Severn Gorge is set in a lively part of Telford, with close proximity to the main road it benefits from a lot of passing custom. Close to the popular Southwater leisure and retail complex. It’s a vibrant area with a great mix of locals and visitors, making the ideal customer base for family focused events and live music.

The Severn Gorge is currently trading an average of £22,000 per week in net sales, with a sales mix of Wet:30 Dry:70. This pub has an established carvery guest base and can accommodate 1400 covers on a weekly basis. We are looking for a community focused General Manager who is comfortable delivering a value food offer. Experience in delivering a carvery would be advantageous but isn’t essential. The private accommodation is a 2-bedroom flat situated above the pub.

Have you got what it takes?

It’s true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you’ll add touches of your personality to your pub and think of new ways to delight and excite your customers. You’ll thrive off growing your business and have a ‘lead from the front’ mentality and passion for nurturing your team.

As a General Manager you’ll:

• Care about finding, growing and engaging your team.
• Be accountable for running all aspects of your pub.
• Be passionate about doing the right thing for your staff and your customers.
• Dream big and think differently about new ways to increase sales and growth.
• Celebrate and create a buzz by sharing enjoyable experiences.

Are we right for you?

From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What’s more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston’s atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you’ll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you’ll find their door is always open.