General Manager

Shah Of Persia (91351); Poole; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading pub chain is seeking a General Manager for a popular community pub and hotel in Poole. This role requires strong leadership skills and a passion for customer service to drive sales and engage the local community. You will manage a dedicated team in a family-friendly environment, ensuring high standards of customer care and operational excellence. Competitive salary up to £40k plus bonus is offered, alongside a generous benefits package.

Benefits

Bonus and incentive schemes

Discount at major retailers

Pension plan

Private healthcare

Award winning training and development

Qualifications

• Experience in managing a pub or hospitality business.
• Strong leadership and team-building skills.
• Passion for customer service and driving sales.

Responsibilities

• Lead and manage the pub team effectively.
• Drive sales and grow the business.
• Engage with customers to enhance their experience.

Skills

Team leadership

Customer engagement

Sales growth

Job description

We're looking for a General Manager for a popular Community pub and Hotel. Salary up to £40k plus bonus and a generous benefits package.

Marston’s is one of the UK’s largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Due to an internal move in the business, we’re on the lookout for a great General Manager to take charge at the Shah of Persia in Poole and lead the team to success!

What you get

At Marston’s we’re one big family. We put our people first, which is why we offer real benefits including:

• Additional earnings potential through bonus and incentive schemes
• Marston’s Cheers Platform, giving you access to discount at major retailers
• Access to a pension plan
• Private healthcare
• Award winning training and development

About the pub

The Shah of Persia in Poole is a busy family-friendly pub and hotel situated close to the town centre. Ideally located for holidaymakers and business travellers alike, the pub also offers comfortable accommodation in the form of 14 en-suite bedrooms. Situated on a key road, and just a mile from the beach, the Shah of Persia has strong year round trade. The pub has avery strong reputation and high guest satisfaction scores, and is known locally for its strong quiz and bingo nights mid-week, and key trading of food on Sundays.

Currently averaging £24,000 per week in sales with a sales mix of; £9k Wet , £11k Dry ,and £4k on Rooms. With the strong Senior team already in place, there is scope within this business to grow food and drink sales even further. We are looking for a passionatecommunity operator who has the vision to drive this business forward!

Management accommodation is not available at this site, in lieu of this- we are offering a £7,500 live out allowance.

Have you got what it takes?

It’s true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you’ll add touches of your personality to your pub and think of new ways to delight and excite your customers. You’ll thrive off growing your business and have a ‘lead from the front’ mentality and passion for nurturing your team.

As a General Manager you’ll:

• Care about finding, growing and engagingyour team.
• Be accountablefor running all aspects of your pub.
• Be passionateabout doing the right thing for your staff and your customers.
• Dream big and think differentlyabout new ways to increase sales and growth.
• Celebrateand create a buzz by sharing enjoyable experiences.

Are we right for you?

From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What’s more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston’s atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you’ll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you’ll find their door is always open.