General Manager

Hockey Moves International R; Nottingham; On-site; GBP 39,000; Full time

Job summary

A leading accommodation provider is seeking an experienced General Manager to oversee operations at a large student accommodation facility in Nottingham. The role demands strong leadership skills, as you'll be responsible for managing a team, handling inquiries, and ensuring high service standards. Applicants should have prior management experience in a similar environment, excellent communication skills, and the ability to stay calm under pressure. This is a temporary ongoing position with a potential path to permanence.

Qualifications

• Proven previous management experience required.
• Experience in residential or customer-focused environment preferred.
• Strong organizational and communication skills.

Responsibilities

• Oversee day-to-day running of the site.
• Lead and manage the on-site team effectively.
• Handle student enquiries and complaints professionally.
• Ensure high service standards and safety compliance.

Skills

Management experience

Excellent communication

Problem-solving skills

Team leadership

Customer-focused

Job description

Salary: £39,000p/a

Location: Nottingham, Close to City Centre.

Hours: 37.5 hours per week, Monday to Friday, 9am to 5.30pm

Contract: Temporary Ongoing, with potential for permanent appointment

Start Date: ASAP

We are currently recruiting for an experienced and confident General Manager to lead operations at a large student accommodation facility in Nottingham. This is a senior, site-based role with full responsibility for the day-to-day running of the building, team leadership, and delivering an excellent experience for our students and visitors.

This is an ongoing position with the opportunity to become permanent for the right candidate, subject to internal recruitment processes.

The Role

As the most senior member of staff on site, you will have full accountability for:

• The overall running of the site
• Delegating tasks and managing the on-site team
• Handling student enquiries and complaints in a professional and effective manner
• Escalating issues to the relevant internal departments where required
• Liaising with contractors
• Carrying out reception desk duties, including greeting visitors and responding to emails and phone calls
• Maintaining high standards of service, safety, and compliance at all times

About You

We are looking for someone who:

• Has previous experience in a management role
• Has ideally led a small team within a residential, hospitality, student accommodation, or customer-focused environment
• Is confident, organised, and calm under pressure
• Has excellent communication and problem-solving skills
• Is professional, approachable, and customer-focused

If you are an experienced manager looking for a hands‑on leadership role within a busy and rewarding environment, we would love to hear from you, apply with your CV today!