General Manager

Admin; Newquay; On-site; GBP 150,000 - 200,000; Full time

Job summary

A luxury hotel is seeking an exceptional General Manager to lead its Newquay location through its 2026 opening. The ideal candidate will possess proven experience in luxury hospitality, with a strong focus on team culture and operational excellence. Responsibilities include leading recruitment, ensuring seamless operations, and creating memorable guest experiences. This is a unique opportunity to shape a new luxury destination on the Cornish coast within a dynamic environment.

Benefits

Competitive salary

Performance-related incentives

Autonomy to shape hotel culture

Qualifications

• Proven experience as a General Manager or senior leader in a luxury or lifestyle hotel environment.
• Pre‑opening experience highly desirable.
• A motivational leader with exceptional communication, strategic, and people management skills.

Responsibilities

• Lead all pre-opening activities, from recruitment and training to operational setup.
• Create and nurture a high-performing team culture rooted in warmth, style, and exceptional service.
• Oversee daily operations to deliver five-star standards.

Skills

Leadership

Communication

Strategic thinking

People management

Commercial acumen

Job description

About The Nici:

Following the huge success of The Nici Bournemouth, we’re bringing our signature laid‑back luxury energy to the Cornish coast. The NICI Newquay, opening in 2026, will redefine seaside hospitality, offering stunning ocean views, contemporary design, a vibrant restaurant and bar scene, indulgent spa and leisure facilities, and a guest experience like no other પૂરઇ.

This is more than a hotel opening, it’s the creation of a destination.

The Role

We’re seeking an exceptional General Manager to lead The NICI Newquay through its launch and beyond. As General Manager, you will be the driving filming force behind the hotel’s success, shaping its culture, building andที่จะ inspiring the team, and delivering an unforgettable guest experience that embodies The Nici’s spirit of modern coastal glamour.

Key Responsibilities

• Lead all pre‑opening activities, from recruitment and training to operational setup.
• Create and nurture a high‑performing team culture rooted in warmth, style, and exceptional service.
• Oversee daily operations to deliver five‑star standards with a relaxed, lifestyle‑driven approach.
• Work closely with the executive team to achieve commercial goals, brand consistency, and guest satisfaction.
• Build strong community and brand partnerships to position The Nici Newquay as the South West’s most talked‑about destination.
• Ensure all departments from Rooms and F&B పో spa to Maintenance operate seamlessly and efficiently.
• Champion innovation, sustainability, and excellence in every aspect of the guest journey.

About You

• Proven experience as a General Manager or senior leader in a luxury or lifestyle hotel environment.
• Pre‑opening experience highly desirable.
• A motivational leader with exceptional communicationcnica, strategic, and people management skills.
Commercially astute with a genuine passion for hospitality and creating memorable experiences.
• Energetic, forward‑thinking,omm excited to build something truly special from the ground up.

What We Offer

• Competitive salary and performance‑related incentives.
• The opportunity to lead one of the UK’s most anticipated hotel openings.
• Autonomy to shape the culture and standards of a new luxury destination.
• A dynamic and supportive environment within The Nici’s growing lifestyle brand.

How to Apply optic>

If you’re ready to make waves in Cornish hospitality and lead one of the most exciting new hotel openings of 2026, we’d love to hear from you.

Compensation: To be discussed