General Manager

BrewDog; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading craft beer company in Manchester is seeking a General Manager to lead their bar team. You will ensure exceptional customer service, develop your team's skills, and manage the bar's profitability. Strong leadership and a passion for craft beer are essential for success in this role. Enjoy a range of benefits including overtime pay, profit sharing, and a development-focused work environment.

Benefits

Profit-sharing scheme

Paid overtime

Pension enhancements

Taxi home contributions

4-week sabbatical every 5 years

50% staff discount

Beer training

Qualifications

• Leadership skills to manage and motivate a diverse team.
• Strong focus on customer service and team development.
• Ability to manage profitability and operational efficiency.

Responsibilities

• Lead the bar team in delivering exceptional customer service.
• Develop and enhance team members' skills and career progression.
• Manage the overall profitability and success of the bar.

Job description

About Us

10% PROFIT SCHEME FOR YOU AND YOUR TEAM | PAID OVERTIME | PENSION ENHANCEMENTS UP TO 10% | TAXI HOME CONTRIBUTIONS | 4-WEEK SABBATICAL EVERY 5 YEARS | STAFF DISCOUNT

We love great craft beer. We want everyone to be as passionate about it as we are - and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.

OVERTIME | We pay overtime for any hours worked beyond your contracted hours to all salaried crew, because we know it’s right to reimburse you in full for any extra time you work for us.

PROFIT SHARE | Our BrewDog Bars now share 10% of their profits with our fantastic crew. We’re setting the bar high for the hospitality industry and giving you even more reasons to do an amazing job.

PENSION ENHANCEMENT | We increase our contributions to your pension up to 10% of your salary so together we can properly invest in your future. Since the statutory amount all businesses pay is 3%, our decision to pay above that shows we’re investing in your future.

SAFE RIDE HOME | We want to make sure you get home safe after a hard shift. That’s why we contribute £5 to your pay-check to help you get home safely after midnight. This is open to all our bar crew.

4-WEEK SABBATICAL | After every 5 years here you will receive an additional 4 weeks off to spend doing whatever you want.

STAFF DISCOUNT | 50% off BrewDog Beers/Ciders, Wonderland Cocktails, BrewDog Merchandise, and Soft Drinks, plus 25% off all other menu items. Crew also get discount on takeaway beer - perfect for taking the bar home.

BEER TRAINING | We love beer and we want you to love beer too, so we’ll support you through the internationally-recognised Cicerone qualifications, so you can love it almost as much as we do.

AND A LOT MORE | Okay, deep breath… enhanced sick pay, healthcare, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups and beer samples at the end of some shifts.

We’re focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others’) for the environment.

About The Role

BREWDOG ARE ON THE HUNT FOR A GENERAL MANAGER!

We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our bars are at the forefront of that mission, delivering amazing beer & customer service at all times. And now, we’re looking for a General Manager to join our team.

In this role you’ll be leading from the front - you’ll be the benchmark for customer service, leading by example & training others to give the best customer experience of all time. BrewDog’s goal is to be the best employer ever, so part of your role will be ensuring all of your team are happy, developing themselves, reaching goals & having fun. This senior position will also encompass managing the profitability of the overall business.

You’ll be leading an experienced management team alongside a crew of passionate & confident individuals, made up of team in the kitchen, on the floor & behind the bar. Some with vast amounts of beer knowledge, some with years of customer service experience, some fresh into the industry. Your job is to be the glue that holds the team together & pushes them to be better every single day, and develop to the next stages of their career with us.

About You

THE BREWDOG CHARTER

IT'S ALL ABOUT BEER. NO COMPROMISE

WE MAKE EVERY BrewDog EXPERIENCE THE BEST IT CAN BE.

CREATIVITY IS OUR UNFAIR ADVANTAGE

New beers. New ideas. New standards.

WE DO MORE IN A DAY THAN OTHERS DO IN A WEEK

You get more done when you do it together.

WE LISTEN. WE LEARN

No egos, just honesty and transparency.

WITHOUT US WE ARE NOTHING

We play to win, and we have fun while we're doing it.