General Manager

Oudh 1722; Greater London; On-site; GBP 75,000; Full time

Job summary

A premium restaurant in Greater London is seeking an experienced General Manager to drive high service standards and team performance. Responsibilities include overseeing daily operations, maintaining compliance, and achieving P&L targets. The ideal candidate will possess proven leadership skills in the hospitality industry, a passion for guest experience, and strong management abilities. The role offers competitive compensation of up to £75,000, generous benefits, and opportunities for career growth within a vibrant dining environment.

Benefits

5.6 weeks paid holiday

Staff meals during shifts

Generous staff discounts

Training and support from senior leadership

Career progression opportunities

Inclusive culture

Qualifications

• Proven experience as a General Manager in a premium or quality-led restaurant.
• Confident leadership, with the ability to build, motivate, and hold a team to a high standard.
• Strong operational knowledge, including rota planning, stock control, reporting, and P&L ownership.
• A calm, organised, and solutions-focused approach to service and people management.
• A genuine passion for hospitality and guest experience.

Responsibilities

• Lead the restaurant to consistently deliver high service standards.
• Build and retain a fully staffed FOH & BOH team with high retention.
• Own rota planning and labour cost management.
• Deliver strong guest satisfaction reflected in feedback.
• Achieve site-level P&L targets and manage costs.

Skills

Leadership

Operational knowledge

Team building

Customer service focus

Customer experience passion

Job description

Role Review

• The General Manager is theengine of the restaurant,leading the team, setting the standard, and keeping everything running smoothly. It’s aboutgreat service, happy teams, and strong results by leading from the front, staying organised, and making the restaurant a place people love to work in and come back to.

In Your First 12 Months, You’ll…

• Lead the restaurant to consistently deliver high service standards acrosslunch and dinner, maintaining team energy and execution across every shift

• Build and retain a fully staffed FOH & BOH team, with clear onboarding,training, and performance expectations, achieving 90%+ retention by month 12

• Own rota planning and labour cost management, ensuring effectivecoverage while hitting agreed labour % targets

• Deliver consistently strong guest satisfaction, with feedback reflecting excellence across service, food quality, and atmosphere

• Achieve and maintain site-level P&L targets, including food cost, labour, waste, and controllables — tracked weekly and reviewed monthly

• Run daily pre-shift briefings and post-service debriefs, keeping the team aligned on service goals and performance feedback

• Maintain full compliance across health & safety, food safety, licensing, and cash handling, with no major issues raised on audit

• Drive daily site standards, from floor setup and bathrooms to music, lighting, cleanliness, and equipment readiness

• Collaborate with ownership, operations, and kitchen leadership to implement menus,promotions, and operational improvements

• Act as the lead brand ambassador in the restaurant, creating a confident, professional, and welcoming atmosphere for guests

What You Bring

• Proven experience as a General Manager in a premium or quality-led restaurant

• Confident leadership, with the ability to build, motivate, and hold a team to a high standard

• Strong operational knowledge, including rota planning, stock control, reporting, and P&L ownership

• A calm, organised, and solutions-focused approach to service and people management

• A genuine passion for hospitality and guest experience

The Package

• Up to £75,000 per annum including service charge (DOE)

• 5.6 weeks paid holiday (inclusive of public holidays)

• Staff meals during shifts

• Generous staff discounts and regular team socials

• Training and support from senior leadership

• A chance to grow with one of London’s most exciting restaurant openings

Why work with us

• Culinary Excellence & Innovation - Work alongside Michelin-level chefs

• Career Progression - Clear pathways and internal promotion opportunities

• Competitive Compensation - Competitive pay and transparent tronc

• Work-Life Balance - Respectful rota planning and fair scheduling

• Development Opportunities - Ongoing learning and leadership exposure

• Inclusive Culture - Diverse, welcoming, and people-first environment
  

Ready to lead a premium restaurant and set the standard?

Apply now and take ownership of a quality-led operation built around people, food, and hospitality.