General Manager

Prezzo Harrow; Greater London; On-site; GBP 35,000 - 41,000; Full time

Job summary

A popular Italian restaurant chain in Greater London is seeking a General Manager. This role involves leading a team to deliver exceptional guest experiences and taking ownership of restaurant performance. Candidates should have proven hospitality leadership experience, commercial acumen, and a passion for developing others. The position offers competitive pay, benefits, and a vibrant team culture, making it a rewarding opportunity for someone ready to join a dynamic restaurant environment.

Benefits

Competitive pay

Flexible shifts

Staff discounts

Wellbeing support

Exclusive hospitality perks

Qualifications

• Proven experience as a General Manager or senior leader in hospitality.
• Strong track record of delivering sales and profit growth.
• Excellent leadership and coaching skills.

Responsibilities

• Lead, inspire, and develop your team for exceptional guest experiences.
• Take full ownership of restaurant performance: sales, profit, KPIs, and standards.
• Drive growth through local marketing and community engagement.

Skills

Leadership and coaching

Commercial awareness

Operational excellence

Customer service

Job description

General Manager – Prezzo Italian “Put Your Heart into It” £35,020 – £40,500 per year, depending on experience – plus tronc/tips, bonus, commission & perks!

Are you ready to lead one of the UK’s most loved Italian dining brands? At Prezzo Italian, we’re looking for a General Manager who thrives on people leadership, commercial acumen, and delivering unforgettable hospitality.

This is more than a job – it’s your chance to own a restaurant, build a thriving team, and be the face of our brand in your local community.

What You’ll Do

• Lead, inspire, and develop your team to deliver exceptional guest experiences.
• Take full ownership of restaurant performance: sales, profit, KPIs, and standards.
• Drive growth through local marketing, community engagement, and upselling.
• Ensure compliance with licensing, HR, health & safety, and food standards.
• Manage budgets, stock, payroll, and scheduling with precision.
• Recognise achievements and foster a positive, inclusive team culture.
• Represent Prezzo Italian values in every interaction — with guests, staff, and the community.

What We’re Looking For

• Proven experience as a General Manager or senior leader in hospitality.
• Commercially aware, with a strong track record of delivering sales and profit growth.
• Excellent leadership and coaching skills, with passion for developing others.
• Strong knowledge of HR processes, compliance, and operational excellence.
• Resilience, adaptability, and the ability to perform under pressure.
• A natural hospitality leader who embodies HEART values every day.

Why Join Prezzo Italian?

• Senior GM/Area roles.
• Competitive pay, tronc/tips, bonus scheme, commission and recognition for your achievements.
• Flexible shifts and a supportive leadership network.
• Perks that matter: free meals, 50% staff discount (25% family & friends), birthday day off, wellbeing support, exclusive hospitality perks.
• Be part of a team-first culture where your leadership makes the magic.

Ready to make every moment count – and ensure every team member and guest feels truly valued? Step into a place where your heart leads the magic, and your passion brings people together. Apply now and find where you truly belong.