General Manager

Crewe & Harpur (90191); East Midlands; On-site; GBP 46,000; Full time

Job summary

A beautiful rural pub & hotel is seeking a General Manager to lead their team in Swarkestone. The role involves overseeing daily operations, driving sales, and nurturing team engagement. The ideal candidate will have a hospitality management background, a passion for customer service, and the ability to bring energy and ideas to enhance the guest experience. A competitive salary of up to £46,000, along with bonus potential and benefits, makes this an exciting opportunity for someone ready to make a difference.

Benefits

Bonus incentives

Access to discount at major retailers

Pension plan

On-site accommodation

Private healthcare

Training and development

Qualifications

• Experience in a management role within the hospitality industry.
• Ability to engage, motivate and develop the team.
• Strong customer focus and commitment to quality service.

Responsibilities

• Oversee all operations of the pub & hotel.
• Manage and develop the team effectively.
• Drive sales and improve profitability.
• Create a positive customer experience.

Skills

Team leadership

Customer service

Sales growth

Energy and creativity

Job description

We're looking for a General Manager for a beautiful rural pub & hotel in Swarkestone. Salary up to £46,000 plus bonus and a generous benefits package.

Marston’s is one of the UK’s largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Now, we’re on the lookout for a great General Manager to take charge at the Crewe & Harpur and lead the team to success!

What you get from us

• Additional earnings potential through bonus and incentive schemes
• Marston’s Cheers Platform, giving you access to discount at major retailers
• Access to a pension plan
• On-site accommodation
• Private healthcare
• Award winning training and development

About the pub

The Crewe & Harpur is a beautiful 17th century coach house, comprising of a popular pub & restaurant, as well as 7 boutique bedrooms, located between Swarkestone & Melbourne, Derbyshire.

The pub is a destination venue and forms part of Marston's 'Signature' collection, with a more premium food offering and styling. Its location on the riverside with a large garden means that its particularly popular during summer.

Currently the pub is achieving weekly sales of around £28,000 which is food-led at 65% (10% rooms, 25% wet trade) with further scope to increase sales through driving garden activity during the summer season, as well as maximising on the local village trade.

There is a full senior team in place including an Assistant Manager, Head Chef and Supervisors and has been ran consistently by a General Manager who is moving internally with us.

There is 3 bedroom accommodation available onsite, as well as another small one-bedroom separate accommodation.

Have you got what it takes?

It’s true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you’ll add touches of your personality to your pub and think of new ways to delight and excite your customers. You’ll thrive off growing your business and have a ‘lead from the front’ mentality and passion for nurturing your team.

As a General Manager you'll

• Care about finding, growing and engaging your team.
• Be accountable for running all aspects of your pub.
• Be passionate about doing the right thing for your staff and your customers.
• Dream big and think differently about new ways to increase sales and growth.
• Celebrate and create a buzz by sharing enjoyable experiences.

Are we right for you?

From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What’s more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston’s atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you’ll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you’ll find their door is always open.

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.