General Manager

Culina Group; Crawley; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading logistics provider in Crawley seeks a General Manager to oversee depot operations, ensuring compliance and maximizing efficiency while attracting new business. The ideal candidate will have transport management experience, strong health and safety knowledge, and excellent sales abilities to build lasting customer relationships. This role offers a comprehensive benefits package, including private medical cover and annual leave.

Benefits

Annual Leave – 33 days inclusive of bank holidays

Private Medical Cover via Bupa

Car or car allowance

Pension scheme – 5% employee and 3% employer

Life Assurance – x4 annual salary

Wellness via Employee Assistance Programme

Eye Care Vouchers

Reward & Recognition programs

Everyday discounts via benefit platform

Qualifications

• Excellent working knowledge of Microsoft applications.
• Transport management experience required.
• Understanding of a maintenance plan for all vehicles and MHE.

Responsibilities

• Ensure that all depot operations are carried out safely.
• Manage fleet of vehicles and drivers.
• Compile and present reports on operational performance.

Skills

Transport management experience

Health and Safety knowledge

Sales experience

Ability to build relationships

Education

International/National CPC

Tools

Microsoft applications

Job description

Company Description

The Pallet Network (TPN) has been a leader in the pallet network industry, combining top-tier expertise with unmatched service resilience to deliver seamless, tailored solutions. Proudly part of the Culina Group, the UK’s largest privately-owned third-party logistics specialist, we are committed to excellence.

Our state-of-the-art, 605,081 sq. ft. single hub is the backbone of TPN operations, ensuring faster turnarounds, extended delivery windows, and reliable distribution for both domestic and international consignments. With over 140 depots across the UK and Ireland, we deliver bespoke solutions for consignments.of all sizes, backed by unmatched professionalism and dedication to our shared goals.

Job Description

Responsible for the running of the Operation, ensuring that efficiency and performance is maximised, whilst working within the agreed operational targets.Ensuring compliance with all Legislative and Company standards. Managing all organisational requirements and Safe Systems of work are adhered to. Working within budgetary constraints and targets whilst improving depots profitability. Attracting new business and retaining current business within the depot.

Working hours: Monday to Friday, 40 hour week.

Key Duties of a General Manager:

• Ensure that the all depot operations are carried out in a safe and legal manner.
• Ensure all visiting personnel and staff carry out their duties and procedures in accordance with The Pallet Network Limited Health & Safety policy and operating documents.
• Suggest any improvements that may improve the performance and safety of the operation.
• Through effectively monitoring the management of resource and performance, ensure volumes are processed in a timely manner.
• Ensure accuracy is monitored and achieved throughout all disciplines within the operation.
• To research and understand the depots operating area to maximise revenue opportunities.
• Manage the fleet of vehicles and drivers, ensuring all compliance requirements are managed effectively and proactively.
• Promote and ensure a quality mindset in order to comply with Health and Safety legislation and Company Health and Safety procedures.
• Mentor and develop your team in order to achieve continual improvement in line with the business through the identification of personal training and development plans.
• Monitor KPI data, analyse trends with a view to continually driving operational efficiency, cost savings and customer service.
• To liaise with other areas of the business promoting good working relations to enhance company performance.
• Compile and present reports on Operational and financial performance.
• Take responsibility for day-to-day enquiries and requests for change generated from the members or other areas of the business.
• Undertake routine administration tasks as required by the business.
• Co-operate with your employer to enable any legal obligations to be complied with.
• To bring to the attention of the line manager any perceived short comings in health and safety arrangements, situations or processes that you consider to be serious, or which may present danger to you or others.
• To always be accountable for compliance to Health & Safety regulations.
• Ensure that Company property is maintained to the required level, reporting any faults, accidents or incidents to your line Manager.
• To be the depot ‘champion’ of performance and depot KPI’s.
• Take accountability for depot financial performance and improve efficiencies to maximise profitability.

Qualifications

• Transport management experience required.
• International/National CPC – required.
• Excellent working knowledge of Microsoft applications.
• Ability to manage and work within a team.
• Sales experience with attracting new business and building relationship with customers.
• Hands on style of management.
• Understanding of a maintenance plan for all vehicles and MHE.
• Ability to build relationships with internal and external shareholders.
• Working is a high-pressure environment.
• Health and Safety knowledge.

Additional Information

As part of our drive to make The Pallet Network a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave – Holiday entitlement of 33days inclusive of bank holidays.
• Private Medical Cover– This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa.
• Car or car allowance.
• Pension scheme – 5% employee and 3% employer.
• Life Assurance - x 4your annual salary.
• Wellness – Via our Employee Assistance Programme,we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
• Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses
• Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!