General Manager

Everyman; Cheltenham; On-site; GBP 47,000 - 52,000; Full time

Job summary

A vibrant cinema chain in Cheltenham is seeking a General Manager to lead their team. The ideal candidate will inspire staff, drive profitability, and ensure exceptional customer service. Responsibilities include managing the venue's operations and finances, training team members, and maintaining a culture centered around hospitality. The role offers competitive earnings, perks, and opportunities to develop within a growing business.

Benefits

On target earnings of £47,000 to £52,000

Unlimited complimentary cinema tickets

50% discount on food & drink

Wagestream membership

Employee Assistance Programme

Retail discounts

Cycle to Work Scheme

Staff events and socials

Qualifications

• Passion for hospitality and ability to inspire the team.
• Experience as a Venue or General Manager.
• Strong business savvy and ability to drive profitability.

Responsibilities

• Achieve long-term profitability and ensure high venue performance.
• Train and motivate staff to deliver exceptional service.
• Manage P&L and understand business finances for sales maximization.

Skills

Leadership

Customer service

Business acumen

Team training and motivation

Operational excellence

Job description

Overview

EVERYMAN CHELTENHAM is seeking a General Manager to lead our vibrant and friendly team. As a General Manager, you will be a true leader, inspiring the team to deliver a memorable Everyman experience to all guests. This is a fantastic opportunity to develop your career within a fast-expanding business with a culture centred around its people.

Responsibilities

• Drive the business to achieve long-term profitability and ensure the venue performs to the best of its abilities with full autonomy.
• Train and motivate a team to deliver exceptional service to all guests while maintaining commercial and operational excellence.
• Have full confidence in running all aspects of the complex business and hold full P&L accountability.
• Understand business finance to maximise sales and exceed KPI targets.
• Collaborate with the operations team to maximise service delivery opportunities and ensure continued cinema success.

Qualifications

• Have a genuine passion for hospitality and ensure that the teams you lead share this.
• Possess a big personality and are not afraid to use it.
• Love food, drink, customer service, and people.
• Have an entrepreneurial spirit with strong business savvy and self-drive.
• Have previous experience as a Venue or General Manager and a background in customer-service focused hospitality.

Benefits

• On target earnings of £47,000 to £52,000 per annum, including bonus.
• Unlimited complimentary cinema tickets for you and your friends.
• 50% Everyman discount on all food & drink.
• Wagestream membership — access to your wages when you need.
• 24/7/365 Employee Assistance Programme by Hospitality Action, the industry’s charity.
• Financial, legal, family, health and wellbeing tools and resources.
• Retail discounts with Wagestream.
• Cycle to Work Scheme.
• Epic staff events, team socials, and incentives.
• A compelling reason to look forward to each workday.