General Manager

Local & Wild; Amberley; On-site; GBP 150,000 - 200,000; Full time

Job summary

A prominent pub group is seeking an experienced General Manager for a newly reopened landmark pub in Amberley, West Sussex. The role requires a leader with boutique hotel experience and a passion for seasonal British produce. Responsibilities include managing a team, delivering exceptional hospitality, and maintaining high room standards. The position offers competitive salary and perks like relocation support and staff discounts, all within a collaborative and inclusive work environment.

Benefits

Competitive salary (DOE)

Relocation support

Staff meals

40% staff discount

Foraging trips

WSET training

Mental health days

Qualifications

• Proven experience as a General Manager.
• Boutique hotel experience is essential.
• Full UK driving licence is essential.

Responsibilities

• Lead the front-of-house and rooms team against budget.
• Deliver exceptional hospitality across pub, restaurant and rooms.
• Manage reservations, guest journeys and relations.
• Drive room standards and boutique hotel service.
• Handle payroll, rotas, financial responsibility and reporting.
• Host and grow events and community gatherings.

Skills

Leadership

Communication

Hospitality

Passion for British seasonal produce

Job description

General Manager – The Black Horse, Amberley, West Sussex

Local & Wild / Gladwin Brothers

The Black Horse is a landmark village pub in the heart of Amberley, West Sussex, reopening under the Local & Wild banner. For the Gladwin family, this marks a true homecoming.

Since 2012, The Gladwins have been running their London restaurants using Sussex produce, much of it grown, foraged or sourced from our own family farm and vineyard. Now, for the first time, that philosophy comes fully home.

Located just ten minutes from our vineyard, The Black Horse will be deeply connected to the land and its community. We will be growing our own produce in vineyard polytunnels, keeping our own hens for eggs, and working closely with local farmers, growers and producers to create food and drink that is unmistakably of this place.

This is also our first venue with rooms, and we are looking for an exceptional General Manager with boutique hotel experience alongside strong restaurant and pub leadership, who understands that great hospitality is felt as much upstairs as it is at the bar.

At Local & Wild, hospitality is everything. Warmth, generosity, attention to detail and genuine care for guests and team sit at the heart of everything we do.

General Manager Role

As General Manager, you will be fully responsible for leading The Black Horse as a destination pub with rooms, embedding our food philosophy, building a strong local reputation and creating a workplace that people are proud to be part of.

General Manager Key Responsibilities

• Leading and developing a front-of-house and rooms team against budget
• Delivering exceptional hospitality across pub, restaurant and rooms
• Managing reservations, guest journeys and guest relations
• Driving room standards and boutique hotel service
• Payroll, rotas, financial responsibility and reporting
• Hosting and growing events and community gatherings

About You

• Proven experience as a General Manager
• Boutique hotel / rooms experience is essential
• Full UK driving licence is essential
• Passion for British seasonal produce
• Strong leadership and communication skills

What We Offer

• Competitive salary (DOE)
• Relocation support available – costs to be discussed
• Staff meals
• Vineyard and farm visits
• 40% staff discount across Local & Wild venues
• foraging and fishing trips
• vineyard and farm trips
• cycle to work scheme
• WSET training
• external management and leadership courses
• company events / charity days
• referral scheme
• additional days of holidays
• mental health days

We as a company promote a diverse, inclusive, and respectful workplace where all employees and customers are treated fairly, regardless of their background or identity.