General Assistant

BaxterStorey; Wales; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality provider is seeking a General Assistant to join their team at Airbus Broughton, Chester. This role involves serving food and beverages, providing excellent customer service, and maintaining hygiene standards in a collaborative environment. Candidates should have a passion for food and customer service, with some experience in the food service industry being advantageous. The position offers a competitive salary and a range of benefits, including 28 days holiday and training opportunities.

Benefits

28 Days holiday including bank holidays

Plus your birthday off

3 volunteering days

Free meals on shift

Bespoke training and development opportunities

Pension and life insurance

Cycle to work scheme

Qualifications

• Previous experience in a similar role is a plus.
• Ability to adapt to challenges and opportunities with a solution-oriented perspective.
• Some knowledge of food safety and sanitation practices.

Responsibilities

• Serve food and beverages to guests in a friendly manner.
• Provide excellent service by being attentive to guests' needs.
• Collaborate with colleagues for smooth operations.
• Comply with health and safety regulations.
• Maintain cleanliness and hygiene standards.

Skills

Passion for food and customer service

Collaboration in a team environment

Adaptability to challenges

Knowledge of food safety practices

Job description

Title

General Assistant

Location

Airbus Broughton, Chester

Salary

£12.63

Hours

37.5 per week (Between the hours of 7am & 7pm)

Benefits

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks’ enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Job Description

• Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed
• Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
• Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
• Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas

Qualifications

• Have a contagious passion for food and/or customer service
• You draw satisfaction from working within a collaborative and inclusive team environment
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Previous experience in a similar role, especially in the food service industry, is often a plus
• Some knowledge of food safety and sanitation practices
• Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values

• ALWAYS VISIONARY
• Wholeheartedly Positive
• CREATIVELY COLLABORATIVE
• FOREVER CONSCIOUS

Inclusive Employer Statement

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.