General Assistant

Sanctuary Group; Cambridge; On-site; GBP 28,000; Full time

Job summary

A notable accommodation provider in Cambridge is seeking a General Assistant to provide high-quality cleaning services at Addenbrooke’s Hospital. You will maintain cleanliness across various accommodation types, ensuring a safe environment for residents. The ideal candidate has prior housekeeping experience, excellent communication skills, and the ability to prioritize tasks. This position offers a competitive salary, generous leave, and employee benefits tailored to support wellbeing.

Benefits

25 days leave plus public holidays

Pension scheme with employer contributions

Life Assurance

Employee Advice Service

Cycle to Work Scheme

Voluntary health plans

Wellbeing support and tools

Qualifications

• Experience in housekeeping or cleaning different accommodation types.
• Ability to work independently and prioritize workloads.
• Understanding of simple verbal and written instructions.

Responsibilities

• Provide high-quality cleaning services for bedrooms and communal areas.
• Identify and report hazards to maintain safety.
• Organize and check cleaning equipment on site.

Skills

Cleaning or housekeeping experience

Practical experience in operating cleaning machinery

Excellent customer service skills

Communication skills

Ability to work to deadlines

Job description

Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs.

£27,852per annum

40 hours per week

Do you have experience in housekeeping or cleaning different accommodation types? If so, we have the role for you. We’re recruiting a General Assistant, also known as a Cleaner, to join our onsite accommodation team at Addenbrooke’s Hospital.

Daily duties will include cleaning communal areas and void (empty) properties, weekly service cleaning of occupied properties and cleaning communal areas including kitchens, lounges & stairs. Joining a team of 20 you will also provide a housekeeping and bed making function, within on‑call, patient, and relative accommodation.

We are looking for someone with experience in cleaning or housekeeping and who can use their own initiative to deliver a high‑quality cleaning service.

The role of General Assistant will include:

Providing high‑quality cleaning services for bedrooms, kitchens, pathways, and communal areas

Identifying and reporting any hazards and faults to ensure a safe environment is maintained

Organising stores on site and carrying out checks of equipment, replacing when necessary

Any other general tasks as required by management

Skills and experiences:

Previous cleaning or housekeeping experience

Practical experience in operating cleaning machinery

Ability to work to deadlines, prioritise workloads and work on own initiative

Experience of understanding simple verbal and written instructions and undertaking duties as requested

Excellent customer service and communication skills

Why work for us?

Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost‑effective facilities management and support services, as well as providing specifically designed and purpose‑built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self‑contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool, and Glasgow.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental, and financial health, and gives you the flexibility to tailor your employee benefits by offering:

25 days leave (plus public holidays) pro rata

A pension scheme with employer contributions from Sanctuary

Life Assurance

Employee Advice Service including counselling

Cycle to Work Scheme

Voluntary health plans

Wellbeing support and tools

Job Reference: 2 26848

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don't forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity.