General Administrator (Clinic Coordinator)

The Institute For Optimum Nutrition; Richmond; On-site; GBP 29,000; Full time

Job summary

A respected higher education institution in Richmond is seeking a General Administrator to provide essential administrative support within a dynamic corporate services team. The ideal candidate will excel in organisational and interpersonal skills, maintaining a warm and professional approach to client interactions. This permanent, full-time position offers a supportive work environment, opportunities for learning, and generous benefits, including a contributory pension scheme and holiday entitlement.

Benefits

Supportive environment

Learning and development opportunities

Employee assistance programme

Family and friends discounts to clinic services

Generous holiday entitlement

Contributory pension scheme

Qualifications

• Self-starter with excellent organisational skills.
• Ability to handle multiple tasks simultaneously.
• Responsible attitude towards confidentiality.

Responsibilities

• Provide administrative support to ensure smooth operations.
• Streamline clinic operations for a positive experience.

Skills

Excellent organisational skills

Excellent interpersonal skills

Excellent customer service

Ability to prioritise workload

Job description

General Administrator (Clinic Coordinator)

Institute for Optimum Nutrition

Location: Richmond, London

Salary: £28,860.00 per annum

Contract Term: Permanent, Full-time 37.5 hours pw

Job Overview

The Institute for Optimum Nutrition (ION) is the UK’s longest established and most respected higher education institution and thought‑leader in nutritional therapy and lifestyle sciences. This is an exciting time at the Institute as we look to grow and launch new programmes and awards.

This is a permanent, full‑time position within a busy corporate services team and a great opportunity for an individual to play a key role in providing a professional, efficient and effective service which is integral to all aspects of the institute operations. You will be responsible for providing administrative support and ensuring the smooth functioning of various operational tasks within the organisation, mainly the training clinic. Taking initiative to identify, propose, and implement efficiencies will be a key strength. You will be instrumental in streamlining clinic operations and ensuring a positive experience for students, clients, supervisors and staff.

Key Responsibilities

The successful candidate will be a self‑starter, possess excellent organisational skills, attention to detail, the ability to handle multiple tasks simultaneously, and the ability to analyse and improve current systems and processes.

Do you have?

• Excellent organisational and interpersonal skills
• A skillset demonstrating excellent customer service
• A warm and friendly telephone and email persona
• A responsible attitude towards confidentiality and dealing with sensitive information
• Ability to prioritise own workload, take initiative, proactively seek solutions and ways to streamline, organise multiple activities and manage a range of tasks calmly and to timely completion

We offer:

• Supportive environment
• Learning and development opportunities
• Employee assistance programme for you and your family
• Family and friends discounts to clinic services
• Generous holiday entitlement
• Contributory pension scheme

Recruitment Timeline

• Application deadline – Tuesday 6th January 2026 midday
• First round interview – w/c 12th January 2026
• Second round interview – w/c 19th January 2026
• Start date – as soon as possible

Equal Opportunity

The Institute for Optimum Nutrition (ION) is an independent educational charity, registered company number 2724405, registered charity number 1013084. We are committed to and champion equality and diversity in all aspects of employment. All staff are expected to understand and promote equality and diversity in the course of their work.

We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates, as they are currently under‑haiation across our workforce. Appointments are made on merit.

This could be the role for you and in return we can offer a flexible, dynamic & inclusive work environment.