Gateline Team Lead Customer Service Champion

FirstGroup Internal; Pooksgreen; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading transportation company in the United Kingdom is seeking a Gateline Supervisor to oversee teams at Gloucester and Cheltenham Spa stations. This role focuses on delivering exceptional customer service, managing ticket barriers, and ensuring a safe station environment. The ideal candidate will possess strong leadership qualities, be detail-oriented, and demonstrate excellent communication skills while working varied shifts. Join a dedicated team committed to providing outstanding journeys for all customers.

Qualifications

• Strong leadership qualities required.
• Detail-oriented with excellent communication skills.
• Ability to work varied shifts.

Responsibilities

• Oversee teams at Gloucester and Cheltenham Spa stations.
• Manage ticket barriers and ensure a safe station environment.
• Deliver exceptional customer service.

Job description

A leading transportation company in the United Kingdom is seeking a Gateline Supervisor to oversee teams at Gloucester and Cheltenham Spa stations. This role focuses on delivering exceptional customer service, managing ticket barriers, and ensuring a safe station environment. The ideal candidate will have strong leadership qualities, be detail-oriented, and possess excellent communication skills while working varied shifts. Join a team committed to providing outstanding journeys for all customers.