Funeral Service Specialist

DIGNITY FUNERALS LIMITED; Cuckfield; On-site; GBP 26,000; Full time

Job summary

A leading funeral services provider in Cuckfield is seeking a Funeral Service Operative to join their compassionate team. This full-time permanent role involves collecting the deceased, handling coffins, and supporting funeral services while providing sensitive care to grieving families. A full manual UK driver's license is necessary, and no prior experience is required as training will be provided. Benefits include a competitive salary, career development opportunities, and access to various support programs.

Benefits

Access to virtual GP

Early pay through Wagestream

Competitive salary and excellent pension scheme

Employee Assistance Programme

Discounts on Co‑op branded products

23 days holidays (pro-rata, rising with service)

Qualifications

• Compassionate and reliable individual for helping grieving families.
• Good customer service skills to handle sensitive situations.
• Physical fitness essential for lifting and carrying duties.

Responsibilities

• Collect the deceased from various locations in a professional manner.
• Bear coffins and drive funeral vehicles with care.
• Support funeral service crew during service events.

Skills

Compassionate and reliable individual

Good customer service skills

Ability to remain calm in emotional circumstances

Physical fitness for manual lifting

Education

Full manual UK driver’s licence

Job description

Overview

Funeral Service Operative Level One – K Y Green Funeral Directors, Aylesbury. Full‑time, permanent. Salary £25,652 per annum plus on‑call payments. This role is part of a compassionate team that helps families say goodbye.

Responsibilities

• Collect the deceased from various locations and scenarios in a professional and empathetic manner.
• Bear coffins and drive funeral vehicles.
• Maintain cleanliness of equipment and facilities, including vehicles.
• Prepare coffins and engrave name plates.
• Prepare the deceased in our care for viewings and the funeral.
• Support the funeral service crew during service events, ensuring a respectful environment.

Qualifications & Requirements

• Compassionate and reliable individual.
• Good customer service skills with a sensitive approach to grieving families.
• Ability to remain calm and compassionate under emotional circumstances.
• Physical fitness to perform manual lifting and carrying.
• Full manual UK driver’s licence.
• Willingness to be trained; no prior experience required.
• Knowledge of health and safety procedures.

Benefits

• Access to virtual GP and free eye tests.
• Access to Wagestream – money management app for early pay.
• Endless career development opportunities, including apprenticeships.
• Friendly, supportive team and opportunity to make a huge difference to the community.
• Competitive salary and excellent pension scheme with employer contributions.
• Employee Assistance Programme offering confidential support 24 hours a day.
• Discounts on Co‑op branded products – 30% off in all food stores, 10% off other brands.
• 23 days holidays (pro‑rata, rising with service).

Equal Opportunities

We are proud to be part of the Disability Confident scheme and welcome applications from everyone. If you have a disability we can make reasonable adjustments to our recruitment process. As a member of one of the world’s largest co‑operatives, community is at the heart of what we do.

Application

Apply online via jobs.coop.co.uk. No CV required for the initial application; a full manual UK driver’s licence is necessary.

Closing date for applications: 29‑12‑2025.