Funeral Service Crew - 6 Month Fixed Term Contract

Co-op Group; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A community-focused organization is seeking a part-time Funeral Service Crew member in Luton. The role includes collecting the deceased, bearing coffins, and maintaining equipment cleanliness. Full training is provided, along with a competitive salary and various benefits such as discounts on products and services. Candidates must hold a full manual UK driver’s licence and be physically capable of lifting.

Benefits

30% off Co-op branded products

23 days holidays (pro-rata)

Pension with up to 10% employer contributions

Employee Assistance Programme

Access to virtual GP

Career development opportunities

Friendly and supportive team

Access to Wagestream

Qualifications

• Full UK manual driving licence is required.
• Ability to perform manual lifting.
• Confidence in using technology devices.

Responsibilities

• Collect the deceased from various locations empathetically.
• Drive funeral vehicles and bear coffins during services.
• Maintain cleanliness of equipment and facilities.

Skills

Manual driving licence

Good IT skills

Attention to detail

Compassionate customer service

Physical capability for lifting

Job description

Funeral Service Crew – 6 Month Fixed Term Contract

£12.79 per hour plus benefits. Part‑time 18.75 hours per week, Monday – Friday 8 am – 8 pm. As part of this role, you’ll also be part of the on‑call rota.

Location: Luton, LU1 1SE.

You can apply for this job on your mobile in a few simple steps – no CV required.

You’ll need a full manual UK driver’s licence for this job.

Help families say the perfect goodbye to loved ones as part of our funeral service crew. You don’t need any previous experience in the funeral industry as we provide full training and ongoing support, plus access to a wide range of benefits including a competitive salary, an excellent pension scheme, and discounts on a range of Co‑op products and services.

What you’ll do

• Collect the deceased from a range of locations and scenarios in a professional and empathetic manner.
• Bear coffins on the day of the funeral and drive funeral vehicles.
• Maintain the cleanliness of equipment and facilities, including vehicles.
• Prepare coffins and engrave nameplates.
• Prepare the deceased in our care for viewings and the funeral.
• Maintain client‑management applications daily, inputting detailed and timely information to keep records consistently updated.
• Safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries.

This role would suit people who have

• A full UK manual driving licence.
• The ability to perform the physical aspects of the role (such as manual lifting). Appropriate training and equipment to ensure safe working practices will be provided.
• Good IT skills, with the confidence to use a range of technology devices (e.g. computers, tablets, smartphones, printers and scanners) and the ability to learn and effectively use new applications and systems.
• The ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service.
• Strong attention to detail and accuracy, making sure regulatory policies and processes are always adhered to.

Why Co‑op?

You’ll get a fantastic benefits package including:

• 30 % off Co‑op branded products and 10 % off other brands in our food stores all year‑round, as well as discounts on other Co‑op products and services.
• 23 days holidays (pro rata, rising with service).
• A pension with up to 10 % employer contributions.
• Access to our Employee Assistance Programme, offering confidential advice and support on anything you’re struggling with, 24 hours a day.
• Access to virtual GP and free eye tests.
• Endless career development opportunities including apprenticeships.
• A friendly, supportive team and the knowledge that you make a huge difference to your community.
• Access to Wagestream – a money‑management app that gives you access to a percentage of your pay as you earn it.

Disability Confident & Diversity

We’re actively building diverse teams and welcome applications from everyone. We can make reasonable adjustments to our recruitment process according to your needs and are part of the Disability Confident scheme. We’ll ask whether you’d like to be considered under the scheme when you apply, and we’ll offer an interview to disabled candidates who meet the minimum criteria.

Application Process

As part of your application you'll need to complete an online assessment that takes about 20 minutes. If successful, we perform background checks including DBS, adverse media checks, an occupational health questionnaire and a review of social media activity. Any offer of employment is conditional on the completion of pre‑employment screening checks. We reserve the right to remove a vacancy before the scheduled closing date.