Full Time Fishkeeping Sales Assistant - St Albans

Maidenhead Aquatics; St Albans; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading aquatics retailer in St Albans is seeking a dedicated team member to enhance customer satisfaction and maintain high standards of livestock care and store presentation. The ideal candidate will have a passion for fishkeeping, commitment to excellent customer service, and the ability to work well within a team. Responsibilities include greeting customers, managing livestock, and ensuring efficient sales transactions. If you have a keen interest in the field, this is an excellent opportunity to grow in a vibrant retail environment.

Qualifications

• Previous experience in aquatics and fishkeeping is preferred.
• Self-motivated and organized with a strong commitment to customer service.
• Enthusiastic to learn and be part of a team.

Responsibilities

• Maintain livestock care and store presentation.
• Provide excellent customer service and greet customers warmly.
• Communicate fishkeeping knowledge to customers.
• Work efficiently in a fast-paced retail environment.
• Ensure correct sales transactions and stock organization.

Skills

Customer service

Fishkeeping knowledge

Teamwork

Job description

Overview

Our brilliant St Albans store is looking to expand its team.

Working hours

36 hours per week, spread over 5 days, including weekends.

Who are we looking for?

• The ideal candidate will have a keen interest in all areas of fishkeeping, with some previous experience in aquatics and fishkeeping an enthusiasm for the hobby, and a strong commitment to customer service.
• They should be self-motivated, positive, and organized, as well as hardworking, and enthusiastic to learn.
• The person we are looking for should be a positive practical individual who is keen to be part of a strong happy team of staff who enjoy working in their vocational career.

What does the role involve?

• Aiding in the day-to-day maintenance of the store including caring for the wide variety of livestock that we carry and serving customers.
• Delivery of excellent standards of livestock care and store presentation.
• Greeting and welcoming all our customers in an articulate, approachable, and friendly manner to maintain our high standards of customer care
• Communicate your fishkeeping knowledge clearly to customers with varying levels of experience and maintain our policy of responsible fishkeeping.
• Working efficiently as part of a team in a fast-paced retail environment.
• Completing sales correctly and efficiently ensuring customers leave the store fully satisfied.
• Getting merchandise out onto the shop floor, organizing stock neatly on the shelves and making sure it's correctly priced and available.

Where will you be working?

Our ST ALBANS is located on the Albert Bygrave Retail Park, North Orbital Road. We are near both the M25 and M1 motorways and located off the A414 North Orbital rd, which leads onto the A1(M) heading North to Hatfield and beyond.