FRS Catalog Development Lead

OTIS LIMITED; City of Westminster; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading elevator and escalator company is hiring an FRS Catalog Development Lead in Westminster to develop catalog solutions. Responsibilities include leading EMEA catalog development, engaging with stakeholders, and driving process change. The ideal candidate has strong user experience knowledge and leadership capabilities. Flexible working hours and potential remote work options are offered.

Benefits

Flexible working hours

Remote work options

Employee Scholar Program

Qualifications

• Solid knowledge of user experience and catalog ergonomics.
• Demonstrated experience in process change at a large scale.
• Ability to influence in a matrixed organization.

Responsibilities

• Lead the EMEA catalogs and system development.
• Identify opportunities for productivity improvements.
• Engage users to understand needs and write specifications.

Skills

User experience knowledge

Leadership capabilities

Strategic thinking

Sourcing negotiations skills

Administrative skills

Multi-lingual capability

Job description

Otis is growing and we are recruiting a FRS Catalog Development Lead within the supply chain department at Otis reporting to the supply chain director. The main goal of the role is to develop the catalogue solutions across both the mechanic and field sector of the business. To develop and deliver a smooth efficient process for ordering products and solutions to our customers needs.

Daily Responsibilities

• Provide leadership for the EMEA catalogs including leading the catalog system development to meet the needs of both internal and external stakeholders.
• Identify opportunities for synergy and productivity looking at improving automation processes. Develop and manage deployment plan across EMEA. Become an EMEA super‑user.
• Be user centric and engage directly with stakeholders to understand their pain points, preferences and evolving needs. Write specifications and total the development of requirements, establish the business case and lead on approvals process. Write the specifications for the development, establish and follow the business case to prioritize the development roadmap.
• Communicate to the organization and the stakeholders all the new requirements implemented and the positive impact. Guarantee the good understanding of developments by users and their proper use to ensure full efficiency.
• Customer Centric: Deeply understand user needs and translate them into actionable plans.
  Global Mindset: Coordinate development efforts across countries and globally to ensure a cohesive solution.
  Process and system expertise: Knowledge about current country processes and systems is an advantage to implement central strategy and systems.
  Adaptability: Quickly pivot to address evolving requirements and embrace innovative ideas.

Experience / Qualifications

• Have solid knowledge of user experience and catalog ergonomics. Demonstrated experience in driving large scale organizational and process change.
• Leadership capabilities including the ability to influence without direct authority in a matrixed organization.
• Ability to apply strategic thinking with strong sourcing negotiations and contracting skills.
• Ability to adapt to changing priorities, handle multiple projects simultaneously and excel in a dynamic global environment.
• Ability to develop talent with individual development plans and robust employee engagement.
• Flexibility of daily schedule allowing for effectiveness in a role with global interactions.
• Multi‑lingual is a plus. We will train you intensively in the areas of technology & processes and you can exchange ideas with experienced colleagues at any time.
• Administrative Skills, Facilities Management, Biotechnology, Creative Production, Design And Estimation, Architecture.

If you live in a city chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing installation and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide the industry’s largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong including engineers, digital technology experts, sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast‑moving high‑performance company. When you join Otis you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse trusted and caring community where your contributions and the skills and capabilities you’ll gain working alongside the best and brightest keep us connected and on the cutting edge. We provide opportunities, training and resources that build leadership and capabilities in Sales, Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs. Today our focus more than ever is on people. As a global people‑powered company we put people, passengers, customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics and Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

We support work‑life integration allowing space for both work and your personal life so that you can feel fulfilled in both aspects. For this role we offer flexible working hours with the possibility of remote work.