Frontline Technician

Thomas Hardie Commercials Ltd; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A commercial vehicle service company is seeking a motivated Frontline Vehicle Technician to provide support on trucks and buses in the Liverpool area. Candidates should have a City & Guilds level 3 in HGV Maintenance and experience in vehicle servicing. The role offers competitive pay, benefits including sick pay, pension contributions, and excellent training opportunities.

Benefits

Company sick pay scheme

Personal pension with enhanced contributions

Cycle to Work scheme

Enhanced paternity and maternity benefits

Loyalty holidays

Personal development and training opportunities

Qualifications

• Experience in diagnosis, servicing, maintenance, and repair of vehicles.
• Full and current UK driving licence; HGV licence advantageous.
• Friendly, confident, and professional manner.

Responsibilities

• Provide Volvo Frontline Support to customers in the area.
• Undertake maintenance and repair activities on commercial vehicles.
• Complete paperwork and procedures for warranty and retail work.

Skills

Problem-solving skills

Communication skills

Organisational skills

Attention to detail

Teamwork

Education

City & Guilds level 3 in HGV Maintenance

Job description

We currently have a vacancy for a motivated, self-starter to join the Frontline Vehicle Technician team working Monday to Friday from 8am to 4.30pm including cover on some weekends as part of a weekend call out rota. The candidate must also be flexible in their normal working week to ensure the coverage and support of customers within their designated areas.

The main job function will be to work as part of a small team to provide through excellent working relations, Volvo Frontline Support to our customers within a specific geographical area primarily on Truck, Bus and Coach as well as other Commercial Vehicles. When frontline work is not available you will be required to return to one of the depots to resume normal shift work where you will undertake maintenance and repair activities on commercial vehicles of all types, diagnose faults, carry out tests on vehicles and effect permanent and complete repairs.

Other duties

• Completing paperwork and procedures relating to warranty, contract & retail work.
• Preventative maintenance work to minimise unnecessary customer costs.
• Any other duties reasonably within your capabilities.

Qualifications

• Obtained a City & Guilds level 3 in HGV Maintenance or other equivalent qualification.
• Experience in the diagnosis, servicing, maintenance, and repair of vehicles.
• Organised and methodical approach to problem solving with attention to detail.
• Undertaken manufacturers training courses and maintained knowledge of work methods and technical data.
• Full and current UK driving licence, an HGV licence would be advantageous.
• A friendly, confident, and professional manner with excellent communication skills.
• Ability to work well under pressure and as part of a larger team as well as on their own initiative.
• Excellent Job Card write up skills and highly efficient.

Benefits

We offer competitive rates of pay and Company benefits including Company sick pay scheme, personal pension with enhanced contributions and death in service benefit for pension members, Cycle to Work scheme, enhanced paternity and maternity benefits, loyalty holidays and excellent personal development and training opportunities.