Frontline Housing Support & Admin Specialist

South Lanarkshire Council; Scotland; On-site; GBP 24,000 - 28,000; Full time

Job summary

A local government council in Scotland is looking for a Housing Assistant to support tenants and manage various clerical tasks. The role requires excellent customer care and communication skills, alongside proficiency in Microsoft Word and Excel. You'll be part of a dynamic team, contributing to the local community and providing vital advice to service users. This position offers a permanent contract with 35 hours per week, a competitive salary, and benefits including enrolment in a pension scheme and generous annual leave.

Benefits

Enrolment in local government pension scheme

Up to 33 days annual leave

Occupational sick pay

Employee Discounts

Flexibility policies (maternity/paternity leave)

Qualifications

• Excellent customer care and communication skills.
• Ability to organise and prioritise workload.
• Commitment to confidentiality.

Responsibilities

• Undertake clerical duties including word processing and filing.
• Support Housing Officers and provide advice to tenants.
• Contribute effectively to team goals and projects.

Skills

Customer care

Communication skills

IT skills (Microsoft Word and Excel)

Organisational skills

Interpersonal skills

Job description

A local government council in Scotland is looking for a Housing Assistant to support tenants and manage various clerical tasks. The role requires excellent customer care and communication skills, alongside proficiency in Microsoft Word and Excel. You'll be part of a dynamic team, contributing to the local community and providing vital advice to service users. This position offers a permanent contract with 35 hours per week, a competitive salary, and benefits including enrolment in a pension scheme and generous annual leave.