Front Office & Business Support Coordinator

In Charge Electrical Services, LLC; Rochdale; On-site; GBP 22,000 - 24,000; Full time

Job summary

A leading water solutions company in Rochdale is seeking a Front Office & Business Support Coordinator to manage reception and provide administrative support. Ideal candidates should have receptionist experience and strong communication skills. This role offers competitive compensation, a commitment to employee development, and a supportive work culture.

Benefits

Competitive employer matched pension scheme

Company Bonus Scheme

Employee Referral Scheme

Free Employee Assistance Services

Life insurance

Income protection after 5 years

Early finish on Fridays

Training and development opportunities

Holiday buy-back

Team building and social events

Qualifications

• Previous experience in a receptionist, front-of-house, or administrative support role.
• Professional, friendly, and confident communication skills—both in person and over the phone.
• High level of organisation and attention to detail.

Responsibilities

• Greet and sign in all visitors, check identification, and provide H&S inductions in line with company procedures.
• Maintain a tidy, welcoming reception area and meeting rooms.
• Assist the Accounts team and provide general administrative support as required.

Skills

Receptionist experience

Communication skills

Organization skills

Microsoft Office proficiency

Discretion handling confidential information

Teamwork skills

Emergency procedures knowledge

Proactiveness

Visitor management software experience

Tools

Microsoft Office Suite

Visitor management software

Job description

Front Office & Business Support Coordinator

Department: People

Employment Type: Full Time

Location: Rochdale

Reporting To: Emily Williams

Compensation: £22,500 - £23,500 / year

Description

Job Title: Front Office & Business Support Coordinator

Company: Salt Separation Services

Location: Rochdale, on-site

Department: People

Compensation: £22,500 - £23,500

Salt Separation Services have been leading in desalination technology for over 35 years; specialising in the engineering, commissioning and servicing of reverse osmosis (RO) plants that provide drinkable water solutions across a variety of industries. Our systems are used in sectors including naval, oil, cruise ships, and more. We’re committed to designing reliable, high-quality RO and water filtration solutions that meet the unique demands of each industry and customer we serve. Join us on the path to simplifying access to water solutions for a broad and varied client base!

Key Responsibilities

• Greet and sign in all visitors, check identification, and provide H&S inductions in line with company procedures.
• Maintain a tidy, welcoming, and organised reception area and meeting rooms.
• Arrange and prepare refreshments and catering for meetings and events.
• Escort visitors to meeting rooms, ensuring all safety protocols are followed.
• Act as Fire Marshal and ensure visitors are briefed on emergency procedures.
• Monitor security systems including cameras and access controls.
• Assist the Accounts team and provide general administrative support as required.
• Help compile technical documents alongside Project Managers, Engineers, and the Quality team.
• Perform general secretarial duties such as answering phones, typing documents, and electronic filing.
• Maintain back-office supplies and ensure desk coverage is arranged during breaks and absences.
• Promote and uphold the company’s culture and core values in all interactions.
• Support ongoing improvements and efficiency in reception processes, including exploring automation tools and telephone systems integration.

Skills, Knowledge and Expertise

• Previous experience in a receptionist, front-of-house, or administrative support role.
• Professional, friendly, and confident communication skills—both in person and over the phone.
• High level of organisation and attention to detail.
• Proficiency with Microsoft Office Suite and document management systems.
• Ability to handle confidential information with discretion.
• Comfortable working independently and as part of a team.
• Knowledge of workplace safety and emergency procedures is a plus.
• A proactive, solutions-focused attitude and willingness to take initiative.
• Experience with switchboard systems and/or visitor management software is advantageous.

Why Salt Sep?

Benefits: A value at Salt Sep is family, and as such, we have designed benefits package which we believe give our people the very best support we can professionally, personally and for your future.

• Competitive employer matched pension scheme (Aviva)
• Company Bonus Scheme
• Employee Referral Scheme
• Free Employee Assistance Services; giving counselling, GP access, financial and wellbeing advice.
• Life insurance
• Income protection (after 5 yrs service)
• Early finish Friday (finishing at 1pm)
• Plenty of training and development
• Holiday buy-back
• Excellent team building, social and company events

At Salt Separation Services, you’ll have the opportunity to work on impactful projects in a dynamic environment, as part of a small family-owned business.

We have some big goals on our horizon, we take pride in supporting our employees' own growth and provide a culture that values quality, communication, integrity, health and safety and family.

Application & Next Steps

The next steps
1. Our team will help look into your application
2. If successful, we'll arrange a quick chat
3. Initial interview will be with the People Team
4. As a final stage, we believe it's important to meet your team, and include a peer interview so you can have the chance to meet some of the wonderful people you'll be working alongside.
5. Offer, and hopefully, acceptance!

Salt Separation Services is committed to creating an inclusive environment where diversity is valued, we encourage all candidates from all backgrounds, and are very happy to facilitate any adjustment you might need.