Front of House Team Member

Nuffield Health; Letchworth; On-site; GBP 27,000; Part time

Job summary

A health and fitness organization in Letchworth is seeking a Front of House Team Member / Receptionist to provide exceptional customer service and manage reception areas. The ideal candidate will be flexible, motivated, and equipped to support both members and staff. Key responsibilities include greeting visitors, assisting in café operations, and maintaining a friendly environment. This is a part-time position offering £26,166.40 per annum (pro rata) for 16 hours per week, with additional benefits including free gym membership.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Experience in customer service role is preferred.
• Flexible and motivated to help others.
• Basic understanding of computer applications.

Responsibilities

• Provide exceptional customer service to all visitors.
• Support the reception and café operations.
• Ensure a friendly and professional environment.
• Assist in preparing and serving food and drinks.
• Be willing to train for Lifeguard duties.

Skills

Customer service skills

Communication skills

Basic computer skills

Flexibility

Ability to swim

Tools

Word

Excel

Job description

Front of House Team Member / Receptionist

Nuffield Health Letchworth FWC | Customer | Permanent | Part time |
£26,166.40 per annum (pro rata)
16 hours per week

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Member / Receptionist at our gym, you’ll bring great communication skills, both face‑to‑face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team / Receptionist, you will:

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception and café areas
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.