Front of House Team Member

Popworld - Stonegate Group; Metropolitan Borough of Solihull; On-site; GBP 20,000 - 25,000; Full time

Job summary

A popular entertainment venue in the UK is seeking a Front of House Team Member to enhance the guest experience. You will serve food and drinks, maintain a clean environment, and work with a team to create a lively atmosphere. Ideal candidates are enthusiastic, customer-focused, and enjoy connecting with guests. Flexible working and various perks offered.

Benefits

25% off food and drink for you and friends

Online benefits portal offering discounts

VIP entry to our Pubs and Bars

Hotel Discounts

Flexible working

Discounted rates at gyms

Discounted Dental Insurance

Early access to earned wages

Qualifications

• Ability to connect with the team and help create a positive experience for guests.
• Experience in preparing and serving food and drinks is a plus.
• A knack for friendly recommendations to enhance the guest experience.

Responsibilities

• Help prepare and serve food and drinks at Popworld.
• Contribute to maintaining a clean and safe environment.
• Provide friendly service to create a memorable experience.

Skills

Teamwork

Customer service

Attention to detail

Job description

Location - Popworld

Front of House Team Member

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

At Popworld, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you

• Help prepare and serve our delicious food and drinks at Popworld.
• Offer friendly recommendations to enhance the guest experience.
• Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

You know what they say… Ain’t no party like a Popworld party! We’re all about the music (pop, duh!), and we play everyone’s fave hits, complete with light-up dancefloors and unmissable drink deals all night long. From shaking up our iconic cocktail range to hitting the dancefloor, we bring that party atmosphere every single time to cities all over the UK. We’re after proud pop lovers who can bring the energy, and we’ll provide the rest. We serve up all things pop, from legendary throwbacks to singalong icons and all the hot hits of today, and we do it all alongside the best cocktails, drinks deals and shots to keep that party going all night long. Whether our guests are out for drinks with friends, clucking up a hen do, celebrating a birthday bash or just out for a night to remember, our poptastic team know how to bring all the party vibes to give our guests a night to remember.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Popworld directly.

Job Reference: PS1438544SolFOHTM