Front of House Team Leader

Social Pub And Kitchen - Stonegate Group Careers; Birmingham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading pub company in Birmingham is seeking an experienced Front of House Team Leader for the Bristol Pear. In this role, you will lead and motivate a dedicated team to deliver excellent guest experiences. Applicants should have strong leadership skills and a passion for providing excellent customer service. Enjoy benefits like discounts at high street retailers and flexible working. Ideal for someone eager to thrive in a vibrant pub environment.

Benefits

25% off food and drink

Online benefits portal

VIP entry to venues

Hotel discounts

Flexible working hours

Discounts at gyms

Discounted dental insurance

Early access to wages

Award-winning development programs

Qualifications

• Must be 18 or over due to the sale of alcohol.
• Experience in leading teams in a hospitality environment is preferred.
• Ability to create a welcoming atmosphere for guests.

Responsibilities

• Lead and motivate the Front of House team.
• Ensure smooth operations and consistency.
• Foster a warm and welcoming environment for guests.

Skills

Leadership

Customer service

Team motivation

Job description

Location - Bristol Pear

Front of House Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Bristol Pear.

Can you …

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. The Bristol Pear is located in the heart of Selly Oak on the Bristol Road. We’re next door to Selly Oak train station, as well as being served by excellent bus routes. We have a large student clientele with a famed weekly offering from our regular quiz nights, legendary Wing Wednesdays, and hugely popular Karaoke nights. We're a pub that does it all!

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Front of House Team Leader position at Bristol Pear you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Bristol Pear directly.

Job Reference : BB1465092BirFOHTL