Front of House Supervisor (Ref 238)

Accent Catering Services Ltd; Shackleford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prestigious catering service is seeking a Front of House Supervisor for their independent school in Shackleford. This role involves overseeing catering services, managing a team, and ensuring compliance with health and safety regulations. Ideal candidates will have experience in catering and customer service. Flexible working hours are required, including evenings and weekends. Competitive salary and numerous benefits provided.

Benefits

Competitive salary

Free meals on duty

Career development opportunities

Company sick pay

Employee Assistance Programme

Qualifications

• Experience overseeing a catering service.
• Understanding of managing allergens.
• Ability to supervise teams for high-quality service.

Responsibilities

• Oversee delivery of catering services at the school.
• Manage stock levels and control procedures.
• Ensure compliance with safety and legal regulations.

Skills

Team motivation and management

Customer service excellence

Stock management

Communication skills

Job description

Overview

We have an exciting opportunity at our prestigious independent Boarding School site near Godalming for a Front of House Supervisor to join the team at Accent Catering. The school is a thriving co-educational day and boarding preparatory school in Shackleford, catering to approximately 220 pupils aged 7 to 13, along with teaching and support staff. The catering provision is extensive and varied, covering breakfast, lunch, and dinner daily, plus match teas, and a wide range of hospitality and school events throughout the academic year. This role offers an excellent opportunity to supervise and oversee the delivery of impeccable food and customer service at the school, where your genuine passion for food and service can shine. The school is set against the rural Surrey countryside and is within easy reach of London and surrounding areas.

Accent Catering is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. An enhanced DBS disclosure is required for this role and appropriate evidence will be requested to support the application. Accent Catering has been named in The Caterer’s prestigious awards as one of the best places to work in hospitality in 2020.

Responsibilities

• Oversee the delivery of catering services at the school, ensuring smooth daily operations
• Supervise and motivate a team to provide impeccable food and customer service
• Manage stock levels and control procedures
• Maintain ongoing team communications, build internal relationships, management reporting, and client liaison to enable operational excellence
• Ensure compliance with COSHH, Food Safety, health & safety, legal regulations, environmental policies, and duty of care to customers and colleagues
• Demonstrate good communication skills and clear English language proficiency in a customer-facing role
• Flexible to work evenings and weekends as required

Qualifications and Experience

• Preferably experience of working in independent schools
• Understanding of managing allergens
• Ability to motivate and manage a team
• Experience overseeing a catering service to ensure smooth daily operations
• Ability to supervise teams to ensure delivery of high-quality food and customer service
• Experience controlling and managing stock levels

Terms and Benefits

• Salary: £16 per hour, term-time only (38 weeks per year)
• Hours: 40 hours per week, 5 of 7 days (evenings and weekends as required)
• Benefits: competitive salaries, free meals on duty, career development opportunities, reward gateway platform with discounts, HIT apprenticeships, team events and awards, pension scheme, company sick pay, work-life balance, Employee Assistance Programme for mental health and financial support

To be successful in this role you will be flexible to work evenings and weekends as required. This is a customer-facing position, so you will need good communication skills and a clear understanding of the English language.

If you are looking for an employer who will invest in your career and development, apply now and join our award-winning team!