Front Of House Supervisor

Actaris Site Services; Buntingford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A hospitality company in Buntingford is seeking a Front of House Supervisor to join their restaurant and bar team. The position requires leadership skills and the ability to deliver outstanding customer service, while managing bookings and training staff. Ideal candidates are flexible and organized, with a passion for the hospitality industry. Offering £14.50 per hour plus tips, as well as 28 days of paid holiday, this role is perfect for those wanting a dynamic environment and career growth.

Benefits

28 days paid holiday

Flexible working hours

Friendly and supportive team

Qualifications

• Confident, passionate about customer service and great food.
• Reliable and organized team player.
• Flexible for evenings and busy service periods.

Responsibilities

• Lead and support the front of house team.
• Deliver exceptional customer service.
• Manage bookings and table allocations.
• Assist staff training and maintain cleanliness.

Skills

Customer service

Team leadership

Flexibility

Organizational skills

Job description

Front of House Supervisor – Restaurant & Bar | Buntingford

Location: Buntingford, Hertfordshire SG9

Rate: £14.50 + Tronc

Job Type: Full-Time | Permanent

Hours: Flexible – Days, Evenings & Weekends

Looking for your next hospitality role?

We’re hiring a Front of House Supervisor to join our busy restaurant & bar team in the heart of Buntingford. If you love delivering unforgettable guest experiences, leading a friendly team, and thriving in a fast‑paced environment, this role is perfect for you!

About you

• Confident, with a genuine interest in people
• Passionate about great food, wine, and customer service
• Reliable, organised, and a natural team player
• Flexible for evenings, weekends, and busy service periods

Part‑time and Full‑time positions considered.

We offer

£14.50 an hour + Tronc (tips)

25-40 Flexible working hours per week

28 Days paid holiday (pro rata)

Friendly, supportive, and fun team

What You’ll Do

• Lead and support the front of house team
• Deliver exceptional customer service
• Manage bookings, walk‑ins, and table allocations
• Assist with opening / closing procedures
• Support staff training and development
• Maintain high standards of cleanliness, safety, and presentation
• Handle guest queries professionally
• Assist management with stock control and reporting

You’ll help with

• Overseeing floor and bar service during busy shifts
• Training and motivating the team
• Liaising between kitchen and front of house
• Supporting bookings, daily prep, and customer communication
• Maintaining standards and ensuring a smooth service

Ability to stay calm and organized in a busy environment.

Flexibility to work evenings, weekends, and public holidays.

Bonus Skills

First Aid or Food Safety certifications

About Us

Our restaurant & bar is a warm, welcoming place serving elevated classics and seasonal specials. We value teamwork, genuine hospitality, and growing talent from within, giving you the chance to build a long‑term career in hospitality.

Ready to join our team? Apply today.