Front Desk Guest Experience Specialist

1 Hotels; Manchester; On-site; GBP 22,000 - 28,000; Full time

Job summary

A luxury hotel brand in Manchester is on the lookout for a warm and welcoming Front Office attendant. This role is pivotal in ensuring that guests have a personable, relaxing, and effortless experience from arrival to departure. The ideal candidate will have at least 2 years of guest service experience, a can-do attitude, and be detail-oriented. Join a team that values collaboration and respect for nature, and enjoy unique perks such as volunteer opportunities and comprehensive wellness programs.

Benefits

Designed by Nature work environment

Inclusive work environment

Team Member recognition programs

Paid Breaks for leaders

Health & Wellness programs

Career Advancement opportunities

Free food on shift

Qualifications

• Minimum of 2 years of similar work experience in guest or customer service.
• Experience being a hard worker, multi-tasker, and detail oriented.

Responsibilities

• Ensure every guest’s experience is personable, relaxing, and effortless.
• Provide vibrant service at arrival, departure, and throughout guests' stay.

Skills

Passion for hotel operations and guest service

Team player

Detail oriented

Flexible and approachable

Can-do attitude

Job description

A luxury hotel brand in Manchester is on the lookout for a warm and welcoming Front Office attendant. This role is pivotal in ensuring that guests have a personable, relaxing, and effortless experience from arrival to departure. The ideal candidate will have at least 2 years of guest service experience, a can-do attitude, and be detail-oriented. Join a team that values collaboration and respect for nature, and enjoy unique perks such as volunteer opportunities and comprehensive wellness programs.