Front Desk Executive

Cortland; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading property management company in Manchester is searching for a Resident Experience Associate. This role focuses on delivering exceptional service and overseeing property operations. Candidates should be prepared to contribute to the new gold standard for renting in the UK, ensuring residents' needs are prioritized. The chosen candidate will benefit from a supportive environment fostering personal and professional growth within the company.

Responsibilities

• Help oversee the operation of a multimillion property.
• Provide exceptional service to residents ensuring their needs are met.

Job description

ROLE OVERVIEW

Role: Resident Experience Associate

Reporting to: Resident Experience Manager

Property: Cortland at Colliers Yard

# Of Units: 559

Amenities: Lounges, Dining, Meeting Rooms, Gym, Courtyard and Bookable Suites

COMPANY OVERVIEW

At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in US Build-to-Rent (BTR), our high performance continues to drive exponential growth – and we invite you to join us on our journey toward excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.

With developments across the UK in cities like Watford, Manchester, and Birmingham, we are dedicated to delivering better living on every level.

We are looking for above and beyond team members to help create the new gold standard for renting in the UK – one with the highest level of service where the resident always comes first.

ROLE RESPONSIBILITIES

As Resident Experience Associate (REA) you will help the Resident Experience Manager oversee the operation of a multimill...