Front Desk Coordinator – Probation Service (Temp)

Brook Street; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A recruitment agency is seeking a Receptionist for the Bedfordshire Probation Service. This position offers a pay rate of £12.21 per hour and requires strong communication and customer service skills. As the first point of contact, you'll manage visitor access and support office operations. Ideal candidates will have experience in criminal justice or customer-facing roles and be comfortable using Microsoft Office. The role is temporary until December 2025 with potential for extension, and is part-time with evening shifts involved.

Qualifications

• Strong customer service and communication skills are essential.
• Experience in criminal justice or customer-facing roles is desirable.
• Confidence with Microsoft Office applications required.

Responsibilities

• Welcome and log visitors, issue passes, and notify staff.
• Answer calls, emails, and basic enquiries.
• Support building operations including mail and deliveries.
• Handle petty cash and travel warrants for people on probation.
• Assist with safety and security checks as Fire Warden / First Aider.
• Provide confidential admin support.

Skills

Strong customer service and communication skills

Confident with Microsoft Office (Word, Excel, Outlook)

Professional, organised, and calm under pressure

Experience in criminal justice or customer-facing roles

Job description

A recruitment agency is seeking a Receptionist for the Bedfordshire Probation Service. This position offers a pay rate of £12.21 per hour and requires strong communication and customer service skills. As the first point of contact, you'll manage visitor access and support office operations. Ideal candidates will have experience in criminal justice or customer-facing roles and be comfortable using Microsoft Office. The role is temporary until December 2025 with potential for extension, and is part-time with evening shifts involved.